Job Description

Company Overview:

EverSmith Brands is a Commercial Property and B2B Services franchise platform with four distinct franchise brands operating across the globe, and a primary focus on North America. The Company supports accelerated and profitable growth for franchise owners through proven business concepts. The Company’s current brands include Clintar and U.S. Lawns (landscaping and snow-removal services), MilliCare (commercial floor care services) and Kitchen Guard (kitchen exhaust cleaning services). The company generates a substantial amount of its revenue through strategic account sales, and services customers through its North America network of franchised businesses and subcontractors.

Position Overview:

As the Strategic Account Manager for the Landscape and Snow Segment, you will be responsible for managing & developing long-term relationships with valued existing accounts at Clintar and U.S. Lawns. This position is critical to the growth of the brands as well as our responsibility to assist in delivering value & growth opportunities for our Clintar and U.S. Lawns franchise business owners. The Strategic Account Manager liaises between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Primary Responsibilities:

Be the primary point of contact and build long-term relationships with the company’s strategic customers
Identify upsell, cross-sell, and renewal opportunities in order to achieve sales targets
Assist in estimating and quoting on bids and quotes according to customer requirements
Coordinate the responses to RFPs, including company information, qualifications, and pricing
Manage customer pricing and margins accurately, timely, in accordance with company processes, and in a manner, which aids customer satisfaction and improved company profitability
Help customers through phone, online presentations, screen-share, in person meeting and email
Be the trusted advisor in relationships with strategic accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our services according to customer needs and objectives
Reinforce the value of the company’s relationship to strategic customers through regular business reviews
Effectively collaborate with Clintar and U.S. Lawns franchisees and subcontractors to ensure positive customer experience
Effectively utilize data and CRM systems to monitor and analyze customer results and forecast future sales
Responsible to onboard and integrate new strategic customers in their relationship with Clintar and U.S. Lawns

Required Attributes:

Strong work ethic and attention to detail

Exceptional organizational and time management skills

Outstanding diplomatic skills with effective verbal, written, analytical, and organizational skills

Positive attitude and solutions-oriented disposition

Competitive spirit and commitment to excellence

Ability to flourish in a team environment

Ability to travel up to 25%

Ability to lift 25 pounds.

Education and Experience:

4 year degree (preferably in business), or equivalent business experience will be considered
Minimum of 3 years of experience in sales or account management required
Experience in commercial property services required, in landscaping/snow services preferred
Strong knowledge and skill in Office 365 suite particularly Microsoft Word, Excel, PowerPoint, and Outlook
Experience with a modern CRM platform is required; Salesforce.com experience preferred
Experience in a Franchise or Multi-Unit service operations model is preferred

Benefits:

Full time position
Competitive salary
Paid time off
Paid holidays
Medical, dental, vision insurance
Company paid life and disability insurance
401K with company match
Great working environment (energetic, fun, friendly, casual, and collaborative)
Growth opportunities

Physical Requirements:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. The employee should be able to stand, sit at an office space, see, hear and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The employee is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

EverSmith Brands is committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Job Type: Full-time

Pay: $100,000.00-$105,000.00 per year

Benefits: