Job Description

Boutique Wellness Studio is seeking an experienced General/Sales Manager to oversee sales and operations for our studio in Columbia, MD. We are looking for candidates with experience opening new wellness/fitness studio locations.

POSITION:
The General/Sales Manager will be responsible for driving studio sales and memberships. This role is comprised of 80-90% sales and 10-20% staff management and studio operations.

REQUIREMENTS:

2+ years of fitness sales experience or membership sales preferred.
Confident in generating the majority of sales and training/coaching staff to sell.
Ability to work weekdays/nights/weekends.
Ability to work independently and collaborate with studio owner.
Ability to manage and drive all revenue streams from membership sales to retail.
Excellent communication and strong interpersonal skills in person, on the telephone, and via email.
Ability to excel in a fast-changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgment.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable, and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients, and the general public.
Proficiency with computers and studio software.

DUTIES:

Lead generation through Grass Roots Marketing and Networking with businesses.
Active outreach via phone calls/texts/emails and prospecting.
Drive membership sales through outside sales and business development efforts.
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
Train & supervise Sales Representatives and staff.
Proficiency in ClubReady (CRM), including time clock reports, payroll reports, etc.
Independently make decisions related to high-level customer service.
Collect outstanding dues.
Maintain cleanliness and organization of the studio.
Enforce studio policies and procedures.
Ensure all forms, administrative supplies, and studio literature are stocked and visible.
Schedule and participate in networking/community events and studio promotions.
Strategically manage marketing campaigns to generate leads for the studio.
Any other duties as assigned.

COMPENSATION & BENEFITS: