Bilingual On-Site Staffing Manager

Masis Professional Group
Chattanooga, TN
10 days ago
Masis Professional Group
Masis Professional Group
masisprofessional.com

Job Description

The On-Site Manager is responsible to ensure all facets of Masis Staffing Solutions On-Site office in partnership with the client is executed with the highest quality service. Maintains a one-to-one relationship with the department leads, supervisors, and management team. Grows the relationship with the client by providing creative solutions regarding their contingent workforce. Effectively supervises Masis Staffing Solutions employees and temporary associates to ensure optimum working conditions, compliance, recordkeeping, production and good employee relations.

ROLE AND RESPONSIBILITIES

  • Coordinate/manage the requisition of temporary employment.
  • Ensure in a timely manner that orders are expedited with Masis Staffing Solutions branch office to meet and fulfillment standards.
  • Ensure all temporary associates work, arrive at work on time and properly document their times.
  • Expedite orders with Masis Staffing Solutions team members to reduce cycle time to fill orders.
  • Coordinate temporary associate recognition programs to boost morale and increase retention.
  • Conduct temporary associate orientation on an as needed basis. Conduct required performance check as appropriate.
  • Act as a liaison between temporary associates and client supervisors to resolve and issue in a productivity or other issues that may arise.
  • Maintain close contact with the key principles at the account to ensure highest level of client satisfaction possible.
  • Build top of mind awareness through in person visits, which foster a consultative relationship and increase business with the on-site.
  • Consistently exceed client and talent expectations, and stay ahead of the staffing industry by offering innovative, creative, and effective employment solutions.
  • Does data entry into Masis Staffing Solutions proprietary employee/applicant tracking system, maintains accurate records, and keeps system current.
  • Coordinates drug testing and fitness determinations appointments.
  • Performs other related duties as required and assigned.
  • Manage and maintain a professional working relationship with all client managers and temporary associates.
  • Provide telephone and walk-in applicant screening services for customer upon request.
  • Handle telephone calls in a timely and professional manner at all times.
  • Respond to all requests from Supervisors.

EXPERIENCE AND EDUCATION REQUIREMENTS:

  • College preferred.
  • Minimum 2 to 3 years of high-volume recruiting in a staffing agency setting.
  • Minimum 2 to 3 years of account management and cultivating relationships.

REQUIRED KNOWLEDGE AND SKILLS:

  • Multi-task, team and customer service oriented without losing composure; tactful, adept at office productivity.
  • General knowledge and understanding of state and federal labor laws and regulations that impact human resources and employment.
  • Excellent communication and interpersonal skills and demonstrates a high degree of professionalism.
  • Demonstrate organizational and time management skills.
  • Proficient computer skills including experience in using Microsoft office products, electronic mail/scheduling systems.

ADDITIONAL NOTES:

  • Ability to successfully and positively develop effective working relationships between staff, leaders and clients.
  • Ability to exercise independent judgment and demonstrate initiative to meet customer’s needs.
  • Ability to work under pressure within a fast-paced, team-focused environment.

#WNRT

#NRT

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 2 years (Required)
  • OneSite management: 1 year (Required)

Language:

  • English AND Spanish (Required)

Work Location: In person

Visit Original Source:

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