Sales and Events Executive | Hotel Victoria

Hotel Victoria is looking for a Sales and Events Executive!

As we open the doors to the reimagined Hotel Victoria and Mossop’s Social House, we embrace our historic roots but look forward to shaking things up a bit. Hotel Vic will be the gathering place in the heart of downtown Toronto. With an eclectic, comfy and inviting atmosphere that celebrates the history of the hotel, a vibrant social scene embracing the local community, art + live music, and all-day bites with bevvys to match…this will be the place to hang out all day long.

So, where does the Sales and Events Exec come in? Glad you asked...

The Sales & Events Executive is responsible for supporting the hotel in an administrative role, to create, develop and oversee the implementation of marketing strategies that will establish the property in the market, raise awareness and activate the hotel to our target audiences and beyond, whilst managing proactive and reactive group and catering sales efforts.

The skills you’ll need to be successful:

• Creative Flair: Thinking outside the box to develop strategies to enhance and activate our property,
• Detail oriented: Highly organized, superior time management skills, exceptional attention to detail particularly with contracts, proposals, and other documents,
• Time management and organizational skills: Able to plan and prioritize workload, multitask, and demonstrate strong time management skills,
• Set a positive example and fulfills responsibilities with the highest integrity, ethics, and professionalism,
• Tech savvy: Fully competent with current Windows based programs and all office equipment, proficient in social media platforms is an asset,
• Analytical: Ability to analyze and develop timelines, project resources, departmental needs, develop corrective plans, monitor, and evaluate results,
• Systems Experience: Maestro PMS, Opera PMS, and Delphi experience are a definite asset,
• Communication: Highly developed communication skills, with excellent presentation, verbal and written communication.
• Operational Excellence: A strong understanding of all aspects of Hotel Operations and Sales and Marketing experience is considered an asset,
• Excellent interpersonal and organizational skills to handle high volume, short time frame demands.

What you’ll love about us:

We want our team members to love coming to work as much as our guests’ love visiting!

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to connect with people from all over the world!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

When you become a part of Silver Hotel Group, you become a part of our family and a part of the culture we take pride in promoting.Our Culture is fundamental to the success of Silver Hotel Group. Our VISION (Passionate People…Exceptional Experiences), MISSION (To evolve a dynamic culture by empowering and engaging our teams to deliver exceptional experiences with passion and integrity) and VALUES (Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition) form a road map for our teams to work by. We look for new team members who demonstrate not only aptitude, but the passion to embrace and grow our Culture.

A day in the Life

Directly Reporting to the General Manager with a dotted line to the Downtown Collection Regional Sales Director, the Sales & Events Executive will:

• Create, plan & implement programming strategies for the Hotel Victoria lobby space,
• Develop a property programming calendar,
• Assist in taking photos for social media when needed and collaborate with marketing on goals and vision for the property,
• Collaborate with sales, marketing, and operations team members to create themes for partnerships and pop-ups,
• Identify and create opportunities for property engagement in the market,
• Prepare proposals and contracts as required by the department, complete as per due date assigned by Seller (guaranteed 24-hour response time),
• Demonstrates a high level of creativity and commitment to service,
• Provides direct client/guest contact as first point of contact with a thorough knowledge of all Hotel facilities and services,
• assist in making/changing reservations, checking availability, blocking rooms (and quoting rates as directed and if required)
• Organizes VIP gifts, stays and welcome amenities,
• Prepares materials (collateral and/or gifting) and coordination for tradeshows, promotional and client events as directed,
• Promote brand/SHG awareness to maximize revenue and maintain guest loyalty,
• Maintains positive communication with all departments in the hotel and stays well informed of hotel VIP’s, activities, promotions, and events.

If you like bringing your personality to work, enjoy having fun and creating memorable guest experiences, and want to develop your hospitality career…this could be just the place for you!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.