Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Manage the admissions process to ensure resident and family satisfaction

· Close sales by assisting prospective residents, their family members, and/or advisors in the decision making process by understanding their needs and educating them about services and programs that can meet their needs

· Respond promptly to every telephone call or in-person inquiry from all referral sources, online referrals, prospective residents, and families. Responsible for being the single point of contact for referral agencies.

· Present property as a Continuing Care Retirement Community, educating all potential residents on all amenities that we provide

· Advertise and market using a variety of media and promoting materials, including outside banners

· Knowledge of creating flyers and ads for advertising

· Participates in all building wide events as a tool to tour and market prospective resident

· Participates in senior expos and all other marketing events

· Determine the needs, living standards and economic viability of prospective resident

· Confirm rental application data and personal references

· Complete a resident file with all required information

· Work with business office to insure all pricing is quoted properly

· Follows procedures to negotiate leasing terms, conditions and close deals

· Must have knowledge of state and county subsidized programs

· Stay knowledgeable of the property market status and update market analysis monthly

· Ensure maintenance is complete of every vacant apartment before touring

· Walk tour path daily to ensure community is at its best before touring potential resident

· Responsible for leaving correct tour information for weekend receptionists

· Must be available for weekend touring activity and calls if needed

· Performs other duties as assigned

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree or equivalent experience in senior living/healthcare, community relations, admissions, or marketing

Job Type: Full-time

Benefits: