Inside Sales Account Manager - Transportation/Logistics

Job Description

Job Overview
The Inside Sales Account Manager role is responsible for making outbound sales calls through prospecting, marketing/lead campaigns, and referrals, ensuring that qualified, actionable leads are provided to the Outside Sales team to drive revenue. The position also involves proactively contacting smaller customers who are not regularly engaged by Outside Sales and identifying and managing sales opportunities within their assigned scope.

The role involves building and maintaining trusted business relationships with both current and prospective customers. Key responsibilities include generating, qualifying, and classifying leads to drive revenue, as well as prospecting through various sources to build a pipeline of potential customers. The individual will engage in outbound sales calls for new business development and collaborate with Outside Sales Managers and Customer Service Representatives to address any arising issues. Additionally, they will participate in sales meetings, contribute to sales improvement initiatives, and handle assigned action items. Ongoing departmental reporting and cross-functional collaboration with teams such as transportation, billing, credit, sales, and customer service are also integral to the role.

LOCATION

Your home base will be at our McHenry, IL Corporate office. This is a fulltime position Monday through Friday with general hours of operation being 8:00am to 5:00pm.

COMPENSATION & BENEFITS

The salary range for this position will be $49,000 to $65,000 commensurate with your experience. Benefits include BCBS Medical, Dental and Vision coverage – Group Life – Paid PTO Plan – 401K Plan w/10% Match – FSA Plan and optional voluntary benefits.

Requirements

The ideal candidate should have experience in inside or outside customer relations sales, with the ability to manage and develop both existing and prospective accounts. They must work independently while collaborating effectively with the Outside Sales, Customer Service, and Pricing teams. Strong communication skills are essential, whether in person, over the phone, or in writing. The candidate should also possess strong negotiation abilities and respond quickly to emails and phone calls. Proficiency in MS Office (Word, Excel, Outlook) and knowledge of Windows and internet technologies is required, while experience with CRM databases or other lead management tools is an advantage. A positive attitude and being a reliable team player are key attributes.

Candidates should have a Bachelor's degree in Marketing or Business, or an Associate's degree with 1-3 years of equivalent experience. Strong negotiation skills and a proven track record of success in similar roles are essential. Experience in transportation or logistics sales is preferred, and having an existing customer base in the transportation industry for lead generation is a plus.

About the Team

The JA Group is a Transportation and Logistics provider with facilities in McHenry, Lake and Cook counties. We have four operating divisions providing asset based transportation, nationwide brokerage services, warehouse and distribution, and fleet services. We have over 50 years of experience in the industry and a team of 150 plus employees. We incorporate our core values into every aspect of our business from our hiring practices to customer acquisition and our commitment to our communities, they guide us in our decision making processes – Team Before Self, Optimism, Integrity and Customer Satisfaction.

If you wish to apply for this position, please make sure to submit a current resume with correct dates, employer names, job title and description of your responsibilities. You may be asked to answer a few screener questions as part of the application process, please complete the questions in their entirety.

Equal Employment Opportunity Statement

The JA Group, and its divisions are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified individuals are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable laws. We encourage people from all backgrounds to apply and grow with us.

Job Type: Full-time

Pay: $49,000.00 - $65,000.00 per year

Benefits:

• Disability insurance
• Flexible spending account
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of experience have you had in an Inside Sales Account Manager role?
• Please explain any gaps in your employment history?
• If currently employed what is motivating you to make a change? If not employed, what were the circumstances under which your last employment ended? (required)
• What is the average number of accounts you managed in your last Account Manager position?
• List 3 metrics which you feel an Inside Sales Account Manager's performance should be measured by.
• What motivates you as an Inside Sales Account Manager?
• What are four qualities or skills you have that make you a successful account manager?
• What are your salary expectations for this position?
• What CRM platforms are you proficient in using?

Work Location: In person

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