Job Description
Overview / vue générale:
With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.
The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match
Job Description / description de l'emploi:
Location: On property - The Omni King Edward Hotel (Toronto, ON)
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Responsibilities / responsabilités:
King Edward Hotel
With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.
The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match
The ideal candidate will be responsible for maintaining relationships and increasing business levels with existing catering accounts and actively prospecting and securing new social, corporate group and event business in an upcoming market. A motivated individual that possesses excellent communication skills, understands the importance in attention to details and is self-motivated.
Location: On property - The Omni King Edward Hotel (Toronto, ON)
This position is part of the Omni Hotels & Resorts Work From Home Incentive (1 day per week) after 90 days of employment
Qualifications / qualifications:
- Bachelor degree preferred.
- Minimum of 2 - 3 years of catering sales experience
- Knowledge of the operations of the hotel industry.
- Dynamic, enthusiastic, creative individual who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
- Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
- Must have proven selling, negotiating and presentation skills.
- Requires knowledge of advanced sales techniques.
- Highly developed customer service skills with strong attention to detail.
- Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
- Must be able to work a flexible schedule including nights, weekends and holidays.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
- Responds to all inquiries in an effort to capture additional market share
- Issues proposals, contracts, negotiates and closes business
- Manages and services key clients as well as prospects potential new clients
- Negotiates pricing, prepares accurate quotes and confirms with written contracts
- Follow Omni's billing and credit standards for all events
- Prepare banquet event orders, issue updates and distribute in a manner that ensures that all affected parties have the information that they require to execute the event seamlessly
- Place follow up calls to clients upon completion of events and re-solicit business
- Deliver exceptional guest service and strong financial results
- Regularly update forecasts to ensure financial accuracy
- Coordinate site inspections
- Upon turnover of a booking, coordinate and follow up with the assigned banquet manager to ensure delivery of venues and agreed to services
- Prepare weekly, monthly, quarterly and annual reports as required
- Participate in trade shows and promotional events within the hotel and trade related organizations
- Other duties as assigned by Director of Catering.
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