Job Description

Founded in 1974, Sihle Insurance Group is an established leader in the insurance industry built upon foundational principles including respect, excellent customer service, and a people first attitude. Sihle is one of the largest privately held agencies in Florida with the home office located in Altamonte Springs on the exact location the business began over 49 years ago with 7 additional office locations spread throughout Florida. Sihle Insurance is committed to continuing the legacy as a family-owned company well into the future as we take pride in serving our clients, the community, and our employees.

We are currently hiring for a Commercial Lines Insurance Account Manager to join our growing team!

Benefits for the Commercial Lines Insurance Service Account Manager, Condo/HOA:

Reduced hour work week with full pay
Hybrid/remote work eligible if qualified (discussed in interview)
401(k) matching
Company paid health insurance
Company paid dental insurance
Company paid life insurance
Vision insurance plus much more!
Generous Paid time off – Holidays & PTO
VTO (Volunteer Time off)
2 Hours/Month for appointments
Competitive base salary (commensurate with experience)
Bonus incentive based on individual/agency performance

Requirements for the Commercial Lines Insurance Service Account Manager, Condo/HOA:

Active Florida 2-20 (Property & Casualty) license preferred, 4-40 considered
Ideal candidate with 5+ years experience in an account management role, strong preference for those with experience working on Condominiums & Homeowners Associations risks
Knowledge of insurance rating and underwriting procedures. Knowledge of insurance markets, preferably as related to Condo & Homeowners Associations.
Applied Epic experience
Bilingual is a plus
Bachelor’s degree preferred
Ability to perform under pressure and work in a fast-paced environment
Excellent verbal and written communication skills with prompt response times
Knowledge of insurance products and their application to business
Knowledge of insurance markets
Maintains a cordial and professional relationship and has a strong service focus

Responsibilities for the Commercial Lines Insurance Service Account Manager, Condo/HOA:

Serve as a primary contact to clients, carriers and producers for service needs
Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
Verify policy and policy change information, facilitating corrections when necessary.
Document all activity, phone calls, emails and correspondence in Applied Epic system.
Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
Address incoming mail, email, fax and phone requests.
Assist with other tasks necessary.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits: