Job Description
WHAT'S THE ROLE?
The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts and provide a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
WHO IS HILTI?
WHAT DOES THE ROLE INVOLVE?
The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
Every Hilti employee is welcomed to participate in the Mentor as you Grow program that was developed by employees, for employees.
WHAT DO WE OFFER?
Our account manager trainees earn a base of $46,500 + bonus of up to 11.5% if all sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. In addition to salary, we offer:
- Medical/Dental/Vision coverage effective on your first day of employment
- 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
- Generous Paid Time Off policy and holidays including two days to give back to your local community
- Paid parental leave, sabbaticals, military leave
- Education reimbursement and student loan assistance
- Up to five days per year of back-up daycare
- Life, accident and disability insurance
- Employee Assistance Program (EAP), company-paid wellness screenings
- Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate
WHAT YOU NEED IS:
- Verbal and written fluency in Spanish preferred
- High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
- Previous customer service and/or sales skills preferred
- Ability to lead change and adapt to a fast paced, dynamic environment
- Excellent written, verbal, and presentation skills
- Drive to develop strong and sustainable customer relationships.
- Must be willing to relocate within 18-24 months.
WHY SHOULD YOU APPLY?
Let’s face it, we know there are lots of other companies out there, however, we have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
APPLY NOW
Be Where You Belong
Find your future in a market-leading business with a truly caring and performance-driven culture.
Who We Are
Explore your strengths
Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills
Who We Are
Build a better future
Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.
How We Work
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