Account Manager, New Products & Applications

Job Title: Account Manager, New Products & Applications
Status: Permanent, Full-Time
Location: Canada – NB, QC

We are seeking a motivated Account Manager to drive Graymont's sustainable initiatives and make a significant environmental impact. The ideal candidate should be comfortable inindustrial settings and have a strong understanding of the mining and the construction industry, particularly cement and ready-mix applications, along with a desire to learn about lime manufacturing and its uses. Reporting to the Director of Sales & Distribution, the successful candidate will have extensive commercial experience and the ability to effectively communicate the unique benefits of Graymont’s products. This role requires strong relationship-building skills and the ability to collaborate in a complex, matrixed environment.

Responsibilities:

• Proactively lead a customer strategic account planning process that develops mutual performance objectives.
• Maintain strong relationships with a level of customer organizations including senior management, procurement, operations, technical and supply chain.
• Negotiate pricing, and contract terms with current and potential customers to achieve profitability goals.
• Provide technical and applications support to our customers on the utilization and handling of our products.
• Identify and develop growth opportunities and work collaboratively with marketing, technical service, product development, and other functions within Graymont to take advantage of these opportunities.
• Work closely with our plant personnel, marketing, technical service and customer service departments to meet customer’s expectations on quality or our products and services.
• Develop a key understanding of competitive threats and correlate sales planning to combat these threats.
• Comply with sales support processes and systems including producing sales reports on customer calls.
• Accurately prepare the annual and long-term sales budget and operating plans.
• Provide timely and accurate updates to the sales forecast.
• Proactively manage and assist in the collection of past due accounts.
• Actively lead and participate in cross-functional project teams.

Qualifications:

• Education: Bachelor’s degree in engineering, preferably in materials, mining, chemical, or a related field.
• Professional Experience: Minimum of five (5) years of progressive experience in sales. Industrial markets and construction segment experience is an asset.
• Beneficial Experience: Operational experience to understand user pain points and the practicality of products.
• Technology Requirements: Proficient in MS Office Suite such as Word, Excel, PowerPoint, and Outlook.
• Travel Component: Ability to travel within North America and internationally, with an estimated travel requirement of approximately 30% of the time.
• Language Requirements: Bilingual proficiency in English and French is required.

Who You Are:

• Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
• Creative Thinker: You think outside the box and generate innovative ideas that drive progress and solve challenges.
• Problem Solver: You love immersing yourself in difficult technical problems and coming up with solutions that work. You think outside the box and use your experience and intuition to identify when such solutions are realistic.
• Collaborative: You thrive in a multi-disciplinary team environment and believe that we can get further, faster by working together.
• Results-Oriented Professional: You work with a sense of urgency, are results-driven, and thrive in a fast-paced, interdisciplinary, and entrepreneurial environment.
  

Who We Are

Graymont is a global leader in the lime and limestone industry, supplying calcium-based products and solutions that serve markets throughout North America and Asia Pacific and is also a strategic partner to Latin America’s largest lime and limestone producer, Calidra.

Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Deliver essential calcium-based solutions to meet the world’s changing needs.

With the maturity and stability that comes with almost 80 years of success in the industry, Graymont is a forward-looking organization committed to responsible, sustainable growth over the long term. This includes a deep commitment to our employees and OneGraymont culture as well as the highest of standards in our health, safety, environmental, workplace, and operating practices.

To learn more about the employment experience at Graymont, click here.

If you're interested in joining our team but don't see a job posting that matches your experience or background, we encourage you to submit a general application to be considered for future opportunities!