Director of Sales

Job Description

Description:
The Director of Sales exists to meet Revenue and Gross Profit targets while providing leadership and management to salespeople for ACI Transport in this same pursuit. The Director of Sales will also work to ensure positive client relations and serve as a point of escalation.

Core Responsibilities:

• Hiring, coaching, and evaluating team members
• Train and develop sales employees
• Be responsible for sales Key Performance Indicators (KPIs) both mandated to the Director of Sales and created by the Director of Sales
• Ensure salespeople are backed up when out of the office to provide continuous service to their customers
• Connect with customers to ensure retention and overall satisfaction
• Provide "Inside Sales" functions to large scale "Managed Accounts" with no dedicated salesperson
• Attend mandatory meetings and facilitate meetings with the sales team
• Communicate internally with other department heads to ensure the success of won business
• Manage and update company CRM solution, as well as correct errors when discovered

Secondary Responsibilities:

• Assist salespeople and/or leaders with closing and executing business
• Assist with quoting individual moves or with creating quoted rates for proposals
• Assist with RFIs, RFPs, Contracts and other written communications needed for sales
• Develop processes for success and write Standard Operating Procedures so those processes are understood
• Attend industry conferences for educational, relational and sales purposes

Core Metric(s):

• Revenue Growth
• GP Growth

Secondary Metrics:

• Sales Team Outreach
• New Requestor Count
• Customer Retention

Core Competencies:

• Proficient in using Microsoft Office Suite
• Proficient with the Windows OS
• Excellent verbal and written communication skills
• Able to manage time independently and effectively
• 5+ Years of outside sales experience
• 5+ Years of experience working in a CRM system
• 2+ Years of leadership experience

Suggested Competencies:

• 5+ Years of Outside Sales Experience in transportation and logistics
• 2+ Years of Leadership Experience in transportation and logistics
• 2+ Years of experience Managing a CRM system
• Experience Working with a TMS, ERP Systems, or other Business Management systems

ACI Transport is an employee first company. We believe employees that are listened to, empowered, inspired and supported are vital to our goal of meaningful improvement every day. We look to collaborate with likeminded individuals and challenge ourselves to never be complacent in our process or pursuit. If you believe that your style of leadership fits with this vision and that your experience could help us, we would love to hear from you!

Job Type: Full-time

Pay: $75,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Outside sales: 5 years (Required)
• Sales: 5 years (Required)
• Inside sales: 5 years (Required)
• Sales management: 3 years (Required)
• Logistics: 5 years (Required)

Ability to Relocate:

• Ferndale, MI 48220: Relocate before starting work (Required)

Work Location: Hybrid remote in Ferndale, MI 48220

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