Trade Sales Consultant

Pella Mountain West is a Window and Door industry leader, and we strive to enhance the lives of our customers and team members. Your career at Pella will provide you with training and give you the opportunity to become an expert in your field. Enjoy a fun, fast paced and supportive culture that you can take pride in being a part of. We work hard to ensure our team has competitive pay, excellent medical insurance, bonuses, 401k retirement program, profit sharing and generous paid time off. With our positive culture and family spirit we are passionate about what we do.

Trade Sales Consultants are charged with developing long-term, mutually beneficial relationships with builders, contractors, architects, trade organizations and consumer clients and are responsible for all practices and aspects pertaining to generating a high-volume, profitable sales while achieving maximum market penetration with a high level of customer satisfaction. Special projects and other duties as assigned and based on business necessity.

Principal DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Responsible for all field activities and aspects relating to customer relations, product application, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.

• Coordinates, promotes and advances the visibility and presence of the entire Pella product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.

• Actively represents Pella Windows & Doors at company-sponsored events, at professional group’s invitations to discuss and/or present Pella products, at trade association meetings, and at consumer home shows to promote Pella products.

• Able to present product demonstrations, accurately read, interpret and take-off blueprints, and to use electronic software and systems (PQM, MSOffice, etc.) to quote, sell and order products for remodeling and new construction residential and light commercial projects, and assist in providing prompt and on-time delivery.

• Ensures that Pella products are installed properly and in accordance with recommended guidelines of the manufacturer.

• Follows-up on leads generated by lead reports, Pella Corporation, window store generated and outstanding Pella proposals.

• Responsible for providing feedback regularly and upon request including but not limited to; wins and losses, competitive information, quality alerts, Pella Corporation surveys as well as periodic special requests.

• Responsible for mentoring newer team members and hosting Pella Corp guests for field visits upon request.

• Promotes and facilitates continuous improvement activities in the department.

• BS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.

• Must have a valid driver’s license and be in compliance with the company Fleet Safety Policy

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes. The noise level of this job is typically moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 75 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer.

Must be available to work outside a "normal" work week as necessary, including evenings and weekends.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Condition of Employment: Pella Mountain West is committed to workforce diversity. Post-offer background check, MVR and drug screen required. Pella participates in E- Verify.

Equal Employment Opportunity: Pella Mountain West provides a working environment free of discrimination and harassment. Pella Mountain West treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella Mountain West operates may have laws protecting classifications of team members not necessarily protected under federal law. Therefore, Pella Mountain West also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.