LTL Account Manager

Job Description

Backhaul Direct is hiring an TL Account Manager or our Indianapolis, IN office. The LT Account Manager ison our enterprise team and is responsible for managing dedicated customer accounts. This LTL ccount Manager requres great communication skills, an energetic personality, and a strong work ethic. The ability to comprehend complex situations and foresee what needs to be accomplished to achieve success is essential to this position. We are looking for an LTL Acount Manager that pssesses a self-starter mentality, who can provide ownership and accountability. Who is

ckhaul Direct? An innov
ive 3PL provider—unyielding in our commitment to manage, streamline, and relentlessly deliver effective freight solutions. Backhaul Direct has been evolving since 2004—from a small start-up to becoming a major domestic and international logistics provider. BHD's balanced approach towards innovation and customer service gives our shipping clients the ability to stay ahead of the curve, while still receiving one-on-one personal attention. What will you do as

LTL Account Manager? Mae assigned LTL custo

• counts and expand transportation services by providing customer service and finding ways to solve customer shipping needs Identify, research, and provid
• reative problem resolution with customers, and carriers, understanding the root cause to prevent future occurrences Create solutions based on custom
• needs, provide current BHD LTL customers and prospects LTL quotes upon request Build strong relationships with cu
• mers by staying in constant communication to ensure day-to-day and long-term needs are met Manage customer expectations and pro
• e exceptional customer service Meet regularly with customer sales and
• count managers to further collaborate and provide education around LTL Drive implementation of new LTL customer
• nto enterprise team Collaboratively work with other department
• o properly manage customer needs Seek new opportunities through existing cust
• rs to effectively grow, maintain, and develop partnerships that strategically align with the business What are the qualifications of the LTL Account

nager? Bachelor’s degree in busineslogistics, supply ch

• r management preferred Inside sales or account management experience preferred,
• ecifically within the LTL transportation industry preferred Strong work ethic and self-driven Demonstrates industry kn
• edge and ability and can apply th
• ompetency in new or complex situations Previous experience selling and implementing an LTL pricing so
• are preferred Confident decision-making skills, and ability to maintain compos
• in stressful situations Strong sense of urgency to complete tasks in order to thrive in a
• t-paced work environment Effective, professional communication An entrepreneurial attitude an
• rowth mindset Why choose Backhaul Dir
• ? Competitive salaries with uncapped commissio

otential Nonexistent dress

• (disclaimer: public nudity is highly discouraged and pr
• bly illegal) 90-day training program (think of it as getting paid to continue your education)
• rong fundamentals about who we are (Our Fundamentals | Backhaul Direct) Robust b
• fit packages (including medical, dental, vision, life, disability, 401k m
• h, PTO, and paid holidays) Internal growth opportunities for high performers This is an in-office position Backha
• Direct provides equal employment opportunities to

• employees and applicants for

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