Job Description

LandArt is a high-end residential construction business located in the heart of wine country in Beamsville, ON. We service the Golden Horseshoe area, working anywhere from Burlington to Hamilton to Niagara-on-the-Lake.

We offer career opportunities that will provide year-round employment, complete with health care benefits and a pension plan, as well as professional development possibilities. We are seeking a hard-working individual with a commitment to customer service to join our close-knit team of professionals as an Account Manager this upcoming season!

Summary: The Account Manager will work closely with our current client base to understand their needs and properties, and proactively suggest solutions that solve their problems. Services will include landscape maintenance, lighting, irrigation, plantings, cleaning services, general repairs, and renovation services.

Hours: 9 AM – 5 PM, five days per week, increased/decreased as needed

Reports to: Director of Sales and Marketing

Core Capabilities:

Client and quality focus
Effective communication skills (both verbal and written)
Team work
Excellent problem-solving abilities
Responsibility and dependability
Ethics and integrity

Job Duties:

Sell, schedule and quote maintenance and enhancements to past and current clients and inform them about additional service offerings
Manage inside sales projects
Perform quality walkthroughs for maintenance and warranty projects
Handle sales administration for construction and maintenance sales
Develop and maintain long-term relationships with existing construction clientele
Manage client communication
Innovate and introduce new service offerings
Manage billings and payments
Manage clients’ needs and expectations
Collaborate with the sales manager to identify areas for improvement and enhance client experience
Clearly articulate the benefits of LandArt’s products and services

Requirements:

Proven sales experience
Demonstrated success in exceeding sales targets
Strong tonality and outgoing personality
Proficient with corporate productivity and web presentation tools
Experience working with CRM software
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multitask, prioritize, and manage time effectively
Experience in the green or renovation industry is a benefit but not a requirement
Capable of using Microsoft Office programs such as Excel, Word, and PowerPoint
Ability to work both independently and as part of a team
Speak, read, and write English

Key Results Areas: