Inside Sales Associate

Job ID: 38545 | Location: New Providence, New Jersey, USA

Clariant is currently looking for an Inside Sales Associate to support the Care Chemicals business unit. This role involves active engagement with customers to understand their needs, offer technical support, and drive sales growth. The primary function of this role is to assist the Sales Team with organizing and maintaining customer accounts. You will actively engage with customers to understand their needs, offer technical support, and drive sales growth to promote Clariant's diverse portfolio of Cosmetic and Personal Care ingredients This position is an excellent opportunity for individuals looking to start their career in sales and cosmetics. You will receive comprehensive training and mentorship to develop the skills and knowledge necessary to succeed in sales while providing valuable support to the sales team. If you are enthusiastic, driven, and eager to learn, we encourage you to apply! This is a hybrid role based in New Providence, NJ.

Responsibilities

• Manage customer database, identify, and qualify new leads, initiate communication, and ensure follow-up is done in a timely manner
• Collaborate closely with Sales and Marketing to align customer initiatives and proactively assist with product-related communication to customers
• Take detailed notes from meetings and conference calls and provide to appropriate team members
• Maintain accurate records of customer interactions, sales activities, and order information using CRM software
• Prepare sales reports, forecasts, and other documentation as required by management
• Develop a deep understanding of our cosmetic ingredient’s portfolio, including features, benefits, and applications
• Utilize consultative approach to proactively anticipate, evaluate, and understand customer’s business and needs
• Build and maintain strong, long-lasting customer relationships through effective communication and regular follow-ups
• Provide product information, technical support, and guidance to customers regarding our range of cosmetic ingredients, features, and benefits
• Collaborate with the Sales, Marketing, and R&D teams to ensure all customer inquiries are addressed properly
• Assist in preparing and delivering sales presentations, proposals, and quotations to clients
• Conduct market research to identify potential customers and new business opportunities
• Analyze sales data and customer feedback to identify areas for improvement and implement appropriate strategies

Requirements

• Bachelor’s Degree in Cosmetics, Marketing, Business, or a related field; willing to accept years of experience in lieu of degree
• Excellent written and verbal communication skills required
• Proficient computer skills, including Outlook, MS Excel/Word, and Salesforce
• Enthusiastic, highly motivated, goal-oriented individual with a serious work ethic
• Ability to work independently and manage time efficiently, while also being a team player capable of collaborating with team members
• Execute a daily routine of strategic territory management
• Some travel required for the Annual Global Sales Meeting (passport required) and Mid-Year Sales Meeting

What´s in it for you?

• Medical/Dental/Vision Insurances
• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Online discount Mall
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Mahogany McClurkin
Talent Acquisition Partner
mahogany.mcclurkin@clariant.com

Clariant is a focused, sustainable and innovative specialty chemical company based in Muttenz near Basel/Switzerland. On 31 December 2021, Clariant totaled a staff number of 11 537 and recorded sales of CHF 4.372 billion in the fiscal year for its continuing businesses. The company reports in three business areas: Care Chemicals, Catalysis and Natural Resources. Clariant’s corporate strategy is led by the overarching purpose of ‘Greater chemistry – between people and planet’ and reflects the importance of connecting customer focus, innovation, sustainability, and people. Join us and help create sustainable value through chemistry for customers all over the globe.