Account Manager, Corporate Partnerships

Reporting to the Manager, Account Servicing, the Account Manager will be responsible for the day-to-day management, execution, and activation of corporate partnership accounts. They will also ensure complete delivery of all OSEG commitments, drive powerful marketing activations, and build long-lasting relationships with our partners.

What you'll do:

• Manage approximately 30+ national and regional client relationships; execute partner contract deliverables, liaise day to day with key client stakeholders, develop and support execution of partner activations, provide on-going status and update reports as requested;
• Develop and manage the execution of processes that ensure complete and effective fulfillment of corporate partnership accounts, including; partnership promotions, game-day activities, community programs, media asset fulfillment, ticket/hospitality requirements, and development of recap reports;
• Lead the partnership department’s efforts as it relates to OSEG’s REDBLACKS Football business associated to season planning and game presentation;
• As requested, may assist the Business Development team in achievement of defined revenue targets with specific focus on playing a support role in partnership renewals and existing partner upsells;
• Analyze partner activation performance, makes sound strategic conclusions, and communicates them through the presentation of post season reports;
• Administer the partnerships internship program, from selection process to guiding and mentoring the intern through training, and execution of partnership-related tasks;
• Work with internal and external stakeholders (Marketing/Events/Digital/Analytics/ Communications and Ticketing) to ensure effective fulfillment and execution for all assigned accounts;
• Liaise with suppliers and contractors on all partner-related programs and initiatives, i.e. signage, website, events, promotional trips, hotel needs, tickets, merchandise, player appearances, etc;
• Other duties as required by our fast-paced, dynamic environment.

What’s needed:

• Completion of post-secondary degree in marketing, business, sports administration, or other related discipline;
• 2-3 years of applied industry experience in partner fulfillment/servicing (corporate or agency);
• Knowledge of the sports and entertainment industry is advantageous;
• Understanding of core marketing concepts, activating partnerships, valuation, program customization;
• Skilled in building and fostering internal and external customer relationships;
• Strong time management skills, and ability to juggle multiple projects while maintaining formidable attention to detail.
• Strong verbal and written communication skills;
• High level of proficiency in Microsoft programs: Outlook, Teams, Word, PowerPoint, Excel, etc.;
• Ability to multi-task and work under tight timelines;
• Flexibility in scheduling, including the ability to work extended hours during home games, events, weekends, holidays;
• Must be in possession of a valid driver's license and have access to a motorized vehicle;
• Minimal travel may be required;
• Bilingual in English & French is an asset.

What’s in it for you:

Aside from the ability to make a meaningful and powerful impact on the sports and entertainment industry in Ottawa, working at TD Place will provide you with a dynamic team environment and the ability to continuously learn and grow.

Located at Lansdowne Park, the TD Place is part of the Ottawa Sports and Entertainment Group (OSEG) of companies, and is the largest and most varied sports and entertainment complex in the city. We operate the Ottawa REDBLACKs and Ottawa 67’s, and host live entertainment events and other professional sports tenants including the Ottawa Blackjacks, Atlético Ottawa, and the new Professional Women’s Hockey League. OSEG and its related Foundation were founded on the vision of its partners - a vision to create year-round world-class guest experiences and give back to the Ottawa community.

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada's Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. We encourage that you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions).

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role.

Please visit: https://www.tdplace.ca/careers/ for more information.