Key Account Manager, aT1D - Ontario

About the Job

We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world.

At Sanofi, we’ve redefined diabetes care many times since 1923. Sanofi is working at increasing awareness and support for people developing and diagnosed with autoimmune Type 1 Diabetes (aT1D). If you’re passionate about the future of diabetes support for thousands of people around the world, this is your opportunity to become part of our Sanofi’s aT1D team in Canada.

Successful candidates will be able to grow their scientific careers alongside fellow passionate colleagues, with a shared hunger to be part of the future in diabetes. With us, you’ll pioneer the change in support for patients and their families around the world.

The aT1D Key Account Manager is a full-time position within the Gen Med aT1D portfolio within a rapidly evolving Type 1 diabetes marketplace. Focused on the aT1D ecosystem, you will work alongside endocrinologists, internists, diabetes educators, primary care physicians & pharmacists.

You will develop and implement integrated business/account plans that deliver the budgeted revenue and proper utilization of resources, in major key accounts, including advocacy development, access, budget management and promotional material.

We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Segmenting accounts (e.g., Centers of Excellence, referring centers, or other key accounts in the Autoimmune Type 1 diabetes local care pathway) and developing in-depth knowledge of each identified key account including strategic goals, value drivers, relevant business metrics, and unique emerging needs.

• Understanding key accounts’ critical stakeholders (e.g., endocrinology / immunology ‘C-suite’ executives and key decision makers), their roles, org structure and how they influence each other in to ensure account/departmental coordination.

• Developing understanding of target accounts (e.g., Centers of Excellence or other key accounts in the Autoimmune Type 1 diabetes local care pathway) functioning and existing screening/infusion infrastructure to identify operational barriers that could prevent patients from accessing screening or treatment administration.

• Developing strategic account plans including prioritization, based on identified barriers to address opportunities. Co-creating solutions with accounts’ key decision-makers to remove operational barriers and supporting screening and monitoring initiatives.

• Collaborating to establish screening and infusion infrastructure beyond key Centers of Excellence, (e.g., specialized sites to develop home infusion solutions)

• Engaging with accounts’ key stakeholders to convey a compelling narrative on disease awareness, screening, treatment options and tailoring engagement to the stakeholders’ level of maturity.

• Orchestrate key account plans, aligned with brand strategies, supporting customer needs incorporating an omnichannel execution model to maximize sales performance in the short and long term, while looking for new opportunities

• Collaborating with cross-functional field-based teams (e.g., Ecosystem Manager, Medical, Market Access) in leading discussions on product access and formulary inclusion, administrative flows definition, and more generally to proactively address accounts’ needs.

About You

Your chance to make an impact.

Only the best will do. We’re seeking dynamic and inspiring brand-builders. As a fast learner you’ll be quick to understand evolving situations and lead in implementing game-changing solutions.

Experience:

• Desired experience in either Diabetes / Specialty / Rare disease

• Demonstrated record of success with a minimum of five years of customer facing experience.

Soft skills:

• Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships.

• Outstanding communication skills and networking capabilities

• Flexibility, agility and quick to adapt to new situations in a competitive marketplace.

• Ability to work agile, demonstrate creativity and be a strong team player.

• Strong analytical acumen.

• Ability to develop and implement integrated business/account plans that deliver the budgeted revenue and proper utilization of resources.

Technical skills:

• Diabetes and Endocrinology sales an asset with a solid understanding of the Diabetes healthcare ecosystem.

• Digital & Analytical skills: able to analyze data, feedback and turn it into insights

• Excellent verbal & written presentation skills in English

• Must achieve and maintain compliance with all applicable regulatory and operational rules and procedures.

Education:

• Relevant University Degree, Business or Science focus is preferable.

Health, Safety and Environment related to company vehicle:

• Driver’s license & maintain all safety protocols.

• Drive company vehicle using safe driving practices, while complying with all current applicable laws and regulation, as well as all Sanofi directives

• Ensure proper vehicle maintenance.

• Successfully complete all required driver training within defined due dates including Road safety

Languages:

• Proficiency spoken and written in English. French an asset.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

This position is eligible for a company car through the Company’s FLEET program.

Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.