Job Description

Workplace Experience Coordinator- Onsite PART TIME: Stamford, CT

Job ID

191299

Posted

10-Nov-2024

Service line

GWS Segment

Role type

Part-time

Areas of Interest

Administrative, Customer Service

Location(s)

North Stamford - Connecticut - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients.

We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role

Job Summary

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

Onsite PART TIME POSITION-

Mon, Wed, Thurs, and Fri- 9:30 am to 1:30 pm

Tuesday- 8:00 am to 5:00 pm

24 hours weekly

What You’ll Do

Duties and Responsibilities

Completion of morning walkthroughs to ensure the space is ready for employees and visitors as well as monitoring for defects.
Responsible in reporting Stamford Building issues such as plumbing, electrical, lighting, kitchen equipment, air conditioning or refrigeration, drywall, paint, floor tiles and general maintenance or repairs to the CBRE Account Manager.
Enters visitor/repair/janitorial/vendor access request tickets into RFR management system.
Request COIs for all new and current vendors, enter in RFR system.
Update floorplans consistently to ensure they are current (new hires / terminations)
Supports badging for new hires/team members/visitors requiring access to Stamford.
Coordinate and execute any physical office moves including all furniture and equipment.
Share all RFR/Building communications in real time with Loxo East team.
Serve as fire safety deputy and attend emergency preparedness meetings.
Coordinate floor wardens, suite monitors & alternate suite monitors so we have an evacuation plan in place in case of an emergency – update plan yearly with RFR
Acting as onsite contact for all visitors, Lilly team members; ensuring all visitors/guests are added to RFR system and provided guidance on accessing Lilly offices/facilities.
Coordinate and facilitate all visitor spaces as well as the use of all conference rooms.
Support site meetings/events where needed.
Manage employee Grub hub portal and team lunches.
Answer main telephone lines and direct internal/external calls.
Order kitchen supplies and snacks for all kitchens on a weekly basis.
Restock snacks, drinks and kitchen supplies 2x daily (or more frequently depending on need).
Clean and restock the coffee machine weekly (or more frequently depending on need). Maintain coffee machines on a weekly basis and reach out to vendor to coordinate maintenance as needed.
Assist with ordering, set up and clean-up of office lunches (and dinners when necessary).
Send and receive packages via USPS, UPS and FedEx.
Collect and distribute mail.
Maintain all copy rooms and printers/copiers (in coordination with the IT team) and place Staples orders for office as needed.
Set up new employee offices / nameplates / office supplies.
Ability to occasionally be onsite outside of normal days in the case of special occurrences such as board meetings, audits, etc.
Potentially assist with other special projects as needed, including assisting with offsite meetings, events, large print/copy jobs, assist in coordinating external vendors, moving furniture etc.

What You’ll Need

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Onsite PART TIME POSITION-

Mon, Wed, Thurs, and Fri- 9:30 am to 1:30 pm

Tuesday- 8:00 am to 5:00 pm

24 hours weekly

Qualifications:

High School Diploma or GED equivalent.
2+ years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.

Why CBRE?

We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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