Job Description

Responsibilities described in this section are fundamental to success in this position.

Follow the process outlined by the management of the dealership regarding the sales process and the interaction with customers
Make regular customer contacts by the means outlined by management such as floor time, phone ups, mail, and personal visits
Obtain the training necessary for factory qualifications and the product knowledge for each model sold
Perform regular and scheduled contacts with previous customers and report the performance to the sales manager
Take test drives with customers according to management’s guidelines for personal safety
Present to management all offers made by customers to purchase a vehicle
Prepare and process the required paperwork to finalize the vehicle sale
Deliver vehicles to customers and process the trade-in as requested by management
Develop a long term outside prospecting plan and spend time daily generating new clients
Work to improve personal selling skills
Enforce safety precautions specific to work area
Other duties as assigned by manager

Minimum Qualifications

The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position.

Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
Previous automotive sales or customer service experience
High School Diploma or GED preferred and/or equivalent work experience

Knowledge, Skills and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Excellent interpersonal, time management and organizational skills
Ability to identify and achieve targeted goals
Excellent written and verbal communication skills and the ability to understand verbal and written instructions
Ability to work well with a range of individuals
Ability to prioritize various tasks
Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
Ability to work independently and/or as part of a team
Ability to effectively respond to inbound and outbound phone calls
Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear
The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch
The employee must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 lbs, and the employee is occasionally required to lift in excess of 100 lbs with proper assistance
Specific vision abilities required by this job include close vision and distance vision
Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle

Working Conditions

The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles; extreme cold and extreme heat. The noise level in the work environment is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel Requirements

The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job.