Job Description
Columbia LandCare is seeking a highly motivated, experienced, and client-focused professional to join our growing team as an AccountManager.
The Company
Columbia LandCare has been providing exceptional, full-service landscape solutions in Central Missouri since 1996. Columbia LandCare has built a reputation as the industry leader for commercial grounds maintenance in the Heart of Missouri. We’ve developed a reputation for providing a high level of customer service while focusing on the desired outcomes of our clients.
The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you’ll:
- Achieve revenue, profitability, and contract renewal goals.
- Build relationships with Columbia LandCare clients and ensure client satisfaction.
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication with proper urgency.
- Proactively promote and sell any possible landscape enhancements to existing customers.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Ensure renewals of each current account within the customer portfolio.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3+ years' experience in the landscape industry in an account management or similar capacity
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience managing sales and estimation processes (job costing, proposals, etc.)
- Exceptional interpersonal communication and relationship building skills.
- A Winning Attitude!
As a Columbia LandCare Account Manager, you will enjoy:
- Competitive salary, plus a healthy performance and retention-based incentive program
- Company vehicle or monthly stipend package
- Paid vacation and holidays
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Professional development opportunities
- Exceptional company culture
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