E-Commerce Account Manager

Walkin Technologies LLC
Rancho Cucamonga CA
30+ days ago

Job Description

Required Experience :-

4 Years as Ecommerce Account Manager

4 Years in Amazon Seller product listing management

4 Years Price point calculations, P/L management

Responsibilities

You will resolve customer questions and offer solutions to drive company revenue

Manage/Oversee PO orders on various E commerce channels (the company will assign platforms to you)

Manage and optimize all aspects of our e-commerce operations, including inventory, pricing, and promotions

Analyse sales data and draw a trend to optimize performance and increase sales

Coordinate marketing teams to enhance user experience and align with the brand's unique identity

Monitor and improve order fulfillment processes to deliver an outstanding customer experience

Handle and resolve customer issues related to online purchases in a timely and effective manner

Reach agreed upon sales targets by the deadline

Create sales material to present to customers

weekly and monthly reports to upper managerment/supervisor on account health, provide KPI reports

Answering and maintaining various sales channel of customer orders, inquiries, FAQ

Qualifications

Previous experience in sales, customer service, or other related fields

Ability to build rapport with clients

Strong negotiation skills

Deadline and detail-oriented

We believe that by concentrating on innovation and quality we can deliver a friendly and satisfying experience in power tool usage

We believe in designing creative, compact and comfortable power tools for users' optimum operation

· Price point calculations, P/L management

· Amazon Seller product listing management

· Amazon Seller PPC/ROAS management

· Power tools/auto parts background preferred

Job Type: Full-time

Pay: $67,261.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

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