Job Description

Are you ready for the unmatched career opportunity in customer service and sales? Look no further. Our client first organization is seeking driven individuals like you to join our team. With top tier compensation, this is the career you have always dreamed about. Say goodbye to the same old dead-end roads and embark on a journey that will allow you to provide your family with the life they deserve. Picture yourself enjoying financial freedom, personal growth, and endless possibilities. Our attractive package offers the chance to make a significant impact while enjoying the rewards that come with it. Don't miss out on this opportunistic chance to thrive in your life.

The Plumbing Field Advisor position is one, that will require dedication to honing all working relationships to the best of your ability. Mike Counsil Plumbing is a client first organization, we believe that all good things in business will follow the spirit of how can I help the client. While we know the client is not always right, it is our responsibility to exhaust our best effort to know they are happily involved with MCP. Always inform and remind the client of the process along the way, this will help to avoid surprises about the process.
As a MCP Field Advisor your need to cultivate thriving relationships will go well beyond those of the client. Each technician who may be performing sold work will need to be communicated to in a way that is building the relationship between you, remember everybody has a view on how things could be done. The more clarity you have on the contract in explanation of work to be performed the less verbal explanation will be required. Your relationship with dispatch will be essential for smooth transition from one potential opportunity to the next. The more effective you are communicating your next availability and or delays the stronger the working relationship will be, remember we all need each other to work as a team to reach and exceed our goals.
Duties & Responsibilities
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Fulfill agreed upon schedule (see schedule agreement)
Provide prompt reporting to dispatch when in route to call, with expected duration of visit and immediately upon becoming available for next call (see and comply with dispatch policy)
Run plumbing service calls, diagnose plumbing systems and product failures (these findings must be clearly shared with clients)
Construct and explain options of correction and improvement
Use MCP price guide to formulate cost of options discussed
Open a dialogue regarding the Home Protection Plan and layout folder
Orchestrate the systems and safety evaluations with clients and assigned tech ((know and adjust to assigned techs strengths (you may perform systems and safety evaluations yourself))
Coordinate sold jobs with technicians and dispatch
Perform basic plumbing jobs, drain cleaning and use of video equipment
Fulfill Client Care Confirmation call process on agreements $5000.00 or greater
Communicate with Sales Manager potential return visits for options regarding systems and safety evaluation findings
Attend company meetings as scheduled
Maintain a clean DMV record
Maintain valid in home sales license with California State License Board
Learn and understand the roles of other sales people to fill in when the demand is greater than their capacity

Physical demands:

Must be able to perform crawlspace/attic evaluations
Standard physical activitie

Qualifications/Requirements *

Applications Are Accepted on an Ongoing Basis. We are looking for both experienced and entry level individuals; we will train you to become a service technician. Please send us your resume and we will invite you to meet with us for an interview. Get inspired, YOU NEED to watch this video.Clean DMV recordValid in homes sales license (CSLB)

Strong presentation and communication skillsStrong mechanical aptitude skillsComplimentary AssetsConstruction experienceSales experienceClient service industry backgroundPlumbing experienceBenefitsContinuing training and education with career advancement opportunitiesComplete benefits package paid medical/vision, 401K with matching, paid time-off and breakfast/ drinks/ snacksGas paid, truck provided, launder uniform, 24 Hour Super Sports membership, and monthly bonuses

With Mike Counsil Plumbing, you have incredible earning potential. Our company offers a compensation package that greatly exceeds what our competitors in the industry have to offer. Most of our field advisors earn $250K or greater annually. Not only will you be rewarded with astounding pay, but you will also receive additional perks and bonuses that will make your income soar. We believe in the value of exemplary client care and sales, and we reward our team members accordingly. We understand the importance of a healthy work-life balance, and we prioritize it for our team members. With an accommodating work schedule, you will have the flexibility to maintain a fulfilling personal life while still excelling in your career. At Mike Counsil Plumbing experience a career that is not only financially rewarding but also offers the support and benefits you deserve. Join us today and experience the unlimited potential that awaits you.

Job Type: Full-time

Pay: $250,000.00 - $350,000.00 per year

Benefits: