Account Manager IV - Consumer

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Account Manager IV - Consumer to join our sales team. Under supervision, building Epson top-line sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, developing and coordinating sales activity to Key Retailers and Authorized Epson Resellers within a defined territory, and overseeing all facets of reseller account and relationship management. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! The ideal candidate will be located in the greater Delray Beach, Florida area.

Principal Accountabilities
In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

Builds Sales

• Meets or exceeds sales and product objectives in territory by effectively utilizing all resources available.
• Collaborates with Manager in development of sales plan.
• Establishes a strong Epson presence within account base at decision maker and management level.
• Interacts with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer.
• Motivates all customer personnel to support sales and marketing efforts of Epson products.
• Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services.
• Designs and creates marketing programs consistent with corporate strategies that result in achievement of sales quotas and objectives within defined territory.
• Ensures that marketing funds are focused on programs that achieve desired product mix and ROI, and considers impact on all Epson channels of distribution.
• Demonstrates products to existing and potential customers.
• Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant future.
• Participates in trade shows, reseller seminars and sales meetings.
• Identifies sales training needs of account and prepares training in conjunction with the Sales Training Department.
• Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate.

Effective Sales Administration

• Develops and provides Sales Operations with monthly product forecasts and sell-through/inventory by account.
• Adheres to all administrative policies and procedures.
• Operates within budgetary constraints.
• Submits weekly activity/call reports.

People Management

• May be responsible for the hiring, motivating, evaluating, developing of group personnel.
• Provides coaching and mentoring to Account Support Representatives/Vendor Champion.
• Advises management and provides recommendations on personnel and problem issues (that require escalation).

Relationship Management

• Builds strong relationships with peers, other departments, and managers to best meet company goals and objectives.

What You Will Bring:

• Specialist experience at a more advance level (8-12 years)
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.)

Travel

• Up to 50%