Job Description

SUMMARY OF POSITION

As a key member of the Milberger's leadership team, the Account Manager for the Landscape Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts. This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.

ROLE + RESPONSIBILITIES

Account Management: Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
Excellent Client Service: Provide exceptional service and delivery to all clients through proactive engagement, effective communication, and loyalty building, problem-solving, and meticulous follow- through.
Cross-Functional Communication: Communicate effectively with department manager, supervisors, crew leaders, and other departments within Milberger's to ensure the highest quality service and beautifully maintained properties for clients.
Budget Achievement: Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
Team Development: Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
Safety and Compliance: Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
Financial Monitoring: Monitor accounts receivables consistently, ensuring timely collection of all accounts.

EDUCATION/EXPERIENCE

Experience in maintenance landscape industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager. Above all, we value excellent communication skills, problem solving abilities, a service-oriented approach to work, and a desire to learn and grow.
While a degree is impressive, we recognize that what’s on paper doesn’t define you. Many of us have honed our craft at work rather than school. Well consider both as a foundation of talent.

KNOWLEDGE, SKILLS, + ABILITIES

Service-oriented mindset you love solving people’s problems and are the first to raise your hand to help
Demonstrated ability to self-manage and to set and achieve goals
A team player who can interact effectively with people from a cross-section of people from different backgrounds and at all levels of a company
Strategic thinking and problem-solving abilities with a client-centric mindset
Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization
Understanding of financial statements

COMPENSATION

We value the longevity of our employees and offer a competitive compensation plan. Salary is commiserated with experience. This is a full-time, in-person, W2 employee position.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits: