Sales Manager - Tourism Division (full time)

City of Chesapeake
Chesapeake VA
30+ days ago
City of Chesapeake
City of Chesapeake
cityofchesapeake.net

Job Description

Position Information

Working Title of Vacant Position
Sales Manager - Tourism Division (full time)

Job Type
Full Time

Posting Type
Public

Number of Vacancies
1

Department
PARKS, REC, & TOURISM

Division
TOURISM

Requisition Number
2024461

Number of hours worked per week
40+

Work Schedule
Typically: Monday-Friday 8:00am-5:00pm
Schedules are based on operation requirement and will include travel and some evenings, weekends, and holidays.

Work Site Location
Chesapeake, VA - 1224 Progressive Dr

Position Driving Requirement
O - Occasional

Pay Grade
GE12

Pay Basis
Semi-Monthly

Advertised Salary
$56,126 minimum starting salary
May be higher based on education and experience

Job Description
Are you looking for the perfect opportunity to promote the City of Chesapeake, where is it a great place to live, learn, work, farm, and play ?

Parks, Recreation, and Tourism is seeking an experienced sales manager with a background in tourism and hospitality that has a passion for providing excellent customer to promote Chesapeake, VA as a premier destination for conventions, meetings, events, sports activities, tours, and tournaments. Some of the primary responsibilities are to increase overnight stays and day visitation; recruit for various events, travel, sports and leisure activities all by utilizing various marketing strategies and networking with business partners and stakeholders. Other specific responsibilities include but are not limited to:
  • Responsible for tourism partner development, including working with partners to create travel itineraries positioning Chesapeake as an attractive travel destination. Responsible for creating and implementing a communication strategy to keep tourism partners updated on activities happening in Chesapeake.
  • Manage and facilitate Chesapeake Restaurant week, as well as other special initiatives such at the Chesapeake Ale Trail.
  • Develops and manages an effective sales plan to meet established market goals and the needs of the community and the organization.
  • Assists in the development of short and long-term strategic goals that is consistent with the City’s vision, CARE standards, customer service standards, and strategic anchors.
  • Develops and maintains effective working relationships with accommodation and hospitality industry, attractions, museums, sport organizations, unique businesses, and service partners to maximize sell opportunities.
  • Provides exceptional customer service to a diverse population that meets the City’s CARES standards.
  • Generates leads and implements activities for booking meetings, festivals and entertainment events, special events, sporting events, tours, waterways activities, getaways, leisure activities, visitor stays, conferences, meetings, and conventions.
  • Manages data using simpleview data software application, and standard operating procedures. Gathers and maintains information to support periodic and special reports for area of responsibility.
  • Prepares creative, high quality bid proposals and presentations.
  • Executes key sales initiatives which will include some regional and national travel to trade shows, sales missions, sports conferences, and other related events.
  • Assists with planning, executing, participates in, and provides logistical support to city and departmental sponsored functions, activities, and events.
  • Performs routine office tasks.
  • Assists with budget preparations, management, and analysis for sales and program implementation for related activities.
  • Assists with creating, coordinating and implements various forms of marketing and promotional materials, using various formats and media platforms.


Perform other duties as assigned.


Required Qualifications
VOCATIONAL/EDUCATIONALREQUIREMENT:
Requires a bachelor’s degree or any equivalent combination of education and experience in marketing, public relations, or a closely related field.

EXPERIENCEREQUIREMENTS:
In addition to satisfying the vocational/education standards, this position requires a minimum of one year of full-time equivalent experience.

SPECIALCERTIFICATIONSANDLICENSES:
Requires a valid driver’s license and a driving record that is in compliance with theCity Driving Standards.

SPECIALREQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications
Advanced level of experience in customer service, marketing and promotional strategies related to travel, hospitality, and tourism.

Must be able to comfortably speak in front of groups, and establish and maintain professional relationships with partners, community organizations, and stakeholders.

Must possess excellent interpersonal, written/verbal communication, organization, planning, and budget management skills

Must be willing to travel for short durations, work and participate in events, programs, tournaments, and functions outside of routine work schedule.

This position should have a strong knowledge of working with the tour/travel and hobby markets.

Posting Detail Information

Job Open Date
09/27/2024

Job Close Date
10/20/2024

Open Continuous

Special Instructions to Applicants
Employees will be expected to work hours in excess of and/or outside of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands
M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing
Frequently- From 1/3 to 2/3 of the time.

Sitting
Frequently- From 1/3 to 2/3 of the time.

Walking
Frequently- From 1/3 to 2/3 of the time.

Lifting
Occasionally- Up to 1/3 of the time.

Lifting Amount
Exerting up to 20 to 50 lbs

Carrying
Occasionally- Up to 1/3 of the time.

Carrying Weight
Exerting 50 - 100 lbs

Pushing/Pulling
Occasionally- Up to 1/3 of the time.

Pushing/Pulling Weight
Exerting up to 20 to 50 lbs

Reaching
Occasionally- Up to 1/3 of the time.

Handling
Occasionally- Up to 1/3 of the time.

Fine Dexterity
Occasionally- Up to 1/3 of the time.

Kneeling
Occasionally- Up to 1/3 of the time.

Crouching
Occasionally- Up to 1/3 of the time.

Crawling
Rarely- Less than 1 hour per week.

Bending
Occasionally- Up to 1/3 of the time.

Twisting
Frequently- From 1/3 to 2/3 of the time.

Climbing
Rarely- Less than 1 hour per week.

Balancing
Occasionally- Up to 1/3 of the time.

Vision
Continuously- 2/3 or more of the time.

Hearing
Continuously- 2/3 or more of the time.

Talking
Frequently- From 1/3 to 2/3 of the time.

Foot Controls
Occasionally- Up to 1/3 of the time.

Machines, Tools, Equipment and Work Aids Used
routine office equipment, vehicle, tables, chairs, marketing and recreational equipment and supplies, pop up tents, barricades, phone, air travel

Protective Equipment Required
Seat belt, face masks. All PPE required for equipment and materials in use.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards
M = Several Times Per Month

Chemical Hazards
S = Seasonally

Electrical Hazards
M = Several Times Per Month

Fire Hazards
S = Seasonally

Explosives
S = Seasonally

Communicable Diseases
S = Seasonally

Physical Danger or Abuse
S = Seasonally

Other

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust
M = Several Times Per Month

Extreme Temperatures
S = Seasonally

Noise and Vibration
M = Several Times Per Month

Fumes and Odors
S = Seasonally

Wetness/Humidity
S = Seasonally

Darkness or Poor Lighting
S = Seasonally

Primary Work Location
Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures
Occasionally- Up to 1/3 of the time.

Emergency Situations
Rarely- Less than 1 hour per week.

Frequent Change of Tasks
Frequently- From 1/3 to 2/3 of the time.

Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously
Frequently- From 1/3 to 2/3 of the time.

Working Closely with Others as Part of a Team
Frequently- From 1/3 to 2/3 of the time.

Tedious or Exacting Work
Occasionally- Up to 1/3 of the time.

Noisy/Distracting Environment
Occasionally- Up to 1/3 of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
Incumbent must be able to work independently

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests
0

Maximum Requests
4

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