Job Description

Get to Know Us

Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture

People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary

We are looking for a strategic and dynamic Director of Sales to lead our sales and marketing initiatives, driving revenue growth and customer retention. This position is responsible for planning, implementing, and controlling sales programs while recruiting, training, and motivating a high-performing sales team. The Director of Sales will develop selling programs that deliver company growth objectives and ensure customer satisfaction.

Key Responsibilities:

Sales Leadership

Exceed sales and gross profit targets.
Recruit, hire, and develop sales staff, fostering continuous improvement through coaching and training.
Establish and monitor sales goals, objectives, and incentive compensation plans.
Conduct weekly sales team meetings and one-on-one check-ins to ensure alignment with company goals.

Strategic Planning & Analysis

Develop and execute sales plans, including SWOT analysis and competitive strategy.
Identify target markets and customers, analyzing business opportunities and threats.
Collaborate with Operations and Marketing to coordinate efforts that maximize profitability.

Operational Excellence

Ensure the integrity of CRM systems, maintaining accurate sales pipelines and forecasts.
Create and update sales KPIs, conducting quarterly and annual performance reviews.
Establish budgets for the sales department and ensure alignment with company goals.

Customer Relationship Management

Manage relationships with key accounts, ensuring customer satisfaction and retention.
Conduct regular customer interviews and address any service issues in collaboration with operations teams.
Represent the company at trade shows and conferences as needed.

Team Collaboration

Work with Marketing to generate qualified sales leads and increase brand awareness.
Develop synergies between sales, marketing, and operational teams to achieve strategic goals.
Act as a member of the Executive Team, contributing to strategic planning and corporate issues.

Supervisory Responsibilities:

Directly supervises 8 employees, including Sales Representatives and Inside Sales Coordinators.

Qualifications:

Bachelor’s degree required; a Master’s degree is a plus.
5+ years of sales leadership experience in the transportation industry, with familiarity in customs brokerage and logistics services.
Proven track record of achieving sales growth and developing high-performing teams.
Exceptional interpersonal, leadership, and communication skills.
Proficiency in CRM systems, Microsoft Office Suite, and defined sales processes.
Growth-oriented mindset with a focus on strategic planning and execution.

Special Skills/Knowledge:

Strong analytical and reasoning abilities.
Ability to build and sustain internal and external relationships.
Executive presence, integrity, and cross-functional leadership skills.

Job Metrics/KPIs:

Sales (new and expanded business) vs. budget.
Selling and marketing expenses vs. budget.
Sales forecast accuracy and pipeline performance.
Customer satisfaction and retention metrics.
Number of new clients won and proposals submitted.

Why Join Us?We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and office administration. As a team member, you have access to the following benefits and compensation packages.

Benefits and Compensation

Salary Range: $130,000 to $150,000 annually (depending on skills and experience)
Potential for additional compensation such as discretionary bonuses, employee rewards and recognition programs
Hybrid Work Environment
Medical, Dental, Vision, FSA, HRA, and Employee Assistance Programs
Company Paid Life and Short and Long Term Disability Insurance
Voluntary Life and AD&D options for employees and qualified dependents
401(k) with employer matching
Paid Vacation, Paid Time Off, and Holidays
Educational Assistance

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.

If you require reasonable accommodations during the application or interview process, please contact us to request assistance.

Job Type: Full-time

Pay: $130,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Application Question(s):

Do you have sales experience specifically in the transportation industry, with familiarity in customs brokerage, supply chain and logistics?
This opportunity is a Hybrid role requiring 2-3 days in office, depending upon where the incumbent is located. Are you able to adhere to this work requirement?

Experience: