Job Description
As our Account Manager - Partners, you will have the exciting role of managing our customers for life and providing high-value customer care. Every day, you will maximize revenue by selling add-on modules and executing renewals for Sage customer base. To thrive in this role, your goals are achieved through effective management and coordination with channel partners, internal Sage teams, and customers in your assignment
Key Responsibilities
Manage customer Renewals, emphasizing maximizing revenues based on expected targets.
Understand Sage Software solution offerings and professional services offerings, be able to articulate their features and benefits using value-based selling methodology, and provide appropriate solutions based on customer needs.
Maintain knowledge of current products and pricing appropriate to closing sales.
Perform routine Health Checks to track and manage the health of each customer.
Marshal internal resources, such as Client Services, Engineering, Technical Support, Finance, and business partner consultants, to resolve customer issues and provide solutions that map the customer’s needs.
Requirements:
3+ years of business experience.
Preferred: 5+ years of Account Management experience selling technology solutions, application software, or other financial, business, CRM, or ERP solutions.
Strong sales acumen and consultative skills to conduct thorough discovery calls and translate them into qualified opportunities that result in a high closure rate.
Excellent communication skills, both oral and written, that will enable remote sale of products and services, as well as internal information-sharing.
Organizational skills and computer competency that will facilitate customer and business tracking, follow-up, and team coverage.
Plenty of perks:
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings
What it’s like to work at Sage:
Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software
