Data Analyst II Sales Ops - Hybrid - Framingham, MA

Staples is business to business. You’re what binds us together.

Overview:

The Data Analyst II Sales Ops role within the Sales Operations team is designed to support our project managers as well as our sales organization, with sales and market analysis. In this hybrid role based in Framingham, you will work cross-functionally with multiple stakeholders and ensure we have detailed and accurate reporting and actionable analytics using tools like Salesforce, Tableau, Snowflake, Excel, and SQL. This position reports to the Manager, Sales Operations.

What you’ll be doing:

• Use analytical skills within SQL and Excel to support business decisions that drive revenue and profitability.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular updates to stakeholders across the organization.
• Analyze a range of datasets to identify trends and patterns, creating dashboards, reports, and visualizations to track KPIs.
• Perform ad-hoc analysis to identify changes in KPIs and key drivers within the business.
• Provide insights and recommendations to stakeholders, informing decisions across the organization.
• Build models to forecast outcomes related to changes within the business.
• Collaborate with cross-functional teams to drive improvement in customer experience, operational efficiency, and business growth.

What you bring to the table:

Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication skills, with the ability to translate technical data into business-relevant insights. Detail-oriented and organized, ensuring high levels of data accuracy and timeliness. Ability to work collaboratively in a team environment while also managing individual tasks autonomously. Proficiency in creating visually engaging reports and dashboards that are easy to interpret.

What’s needed- Basic Qualifications:

• Strong analytical skills, including proficiency in Excel, and data visualization.
• Experience with SQL.
• Excellent communication skills, including the ability to present complex data & analysis to stakeholders in a clear and concise manner.
• Skills in statistical analysis.

What’s needed- Preferred Qualifications:

• Knowledge of e-commerce best practices.
• Experience with Snowflake and Tableau.

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.