Job Description

As the Director of Sales with DoubleTree by Hilton Toronto Airport, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.

What will I be doing?

The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful. Lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.

In this role, you will be responsible to bring new business, communicate and build strong relation with existing business clients. Posses strong leadership, communication, and networking skills.

Strategy:

Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient.
Work with the General Manager to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective.
Work with the General Manager to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies.
Work with the team members to ensure profits are maximized in line with the set targets.
Develop and execute departmental expense budget and forecasts.
Develop and maintain detailed and real-time knowledge of all competitor and market activity.
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program).

Leadership:

Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies.
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis.
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools.
Responsible for recruiting and retention of all sales and marketing roles.
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans.
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales, Business Transient Sales, Leisure Sales, Catering Sales, Marketing.
Facilitate and lead in a culture that is aligned with Hilton’s and Manga's Enterprize goals.
High level of engagement with customers from all sales segments.
Support of team’s high-impact site visits and pre-convention meetings.
Support of sales managers sales travel into feeder markets.
Respond to all the sales lead or delegate within the timeline protocols.

What are we looking for?

To fulfil this role successfully, you should demonstrate the following minimum qualifications:

Hotel Sales, Catering or Marketing Experience.
Leadership management Experience.
Ability to travel.
Experience in hotel management, or related industry, essential.
Highly professional presentations and communication (oral and written) skills.
Proficiency with standard Microsoft Office.
Ability to perform critical analysis.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

Four-year college degree preferred.
Adaptable experience with business strategy, business planning, and business plan development.
Ability to speak multiple languages.
Multiple Brand experience.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits: