Job Description
We are a KIA new car dealership on Oakland's Auto Row seeking qualified individuals for open Sales Manager / Finance & Insurance (F&I) Manager positions for both New and Used cars. We offer a professional working environment with competitive wages, benefits, and opportunity for advancement.
Summary:The Sales Manager / F & I Manager is responsible for profitability in both the new and used vehicle departments and for customer retention. To achieve this, they must effectively manage sales personnel, have a strong knowledge of the market, and an in-depth understanding of all sales departments’ financial data as well as strong customer relations skills.
The sales manager is expected to uphold the highest ethical standards in every aspect of the job.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.
- Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized.
- Meeting monthly with the dealership’s general manager to review forecasts and profits for each department.
- Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
- Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and service contracts and a complete explanation of manufacturer and dealership service procedures and policies.
- Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.
- Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments.
- Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
- Auditing all appraisals of trade-in vehicles.
- Maintains Customer Satisfaction scores at or above company standards.
- Follows Safeguards rules and regulations.
Job Requirements
- It is recommended to have at least two years in a dealership sales environment. Additionally, sales managers need to be comfortable managing multiple departments and people.
- Managers are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.
- Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations.
- Professional appearance and strong communications skills
- Strong record of positive Customer Service results
- Team oriented
- Submit to and successfully complete MVR, background check, and pre-employment drug test- Valid driver's license with good driving record
- Bilingual or Spanish speaker a plus
Job Type: Full-time
Work Remotely
- No
Job Type: Full-time
Pay: $6,000.00 - $12,000.00 per month
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Visit Original Source:
http://www.indeed.com/viewjob
