Job Description

Sales Development Representative (Commission plus base! Customs Brokerage & Forwarding)

*If you are a hunter and have SDR experience, take this :https://go.cultureindex.com/p/Uk4XWkcNURID6MKY5- listed as Business Development Analyst

Can you REALLY get me to read & respond to your emails? Seriously.

Did you crack the cadence code that stops ticking people off and truly offers them a solution to their problem?

Have you mastered “buckets” enough to warm up a cold outbound channel with your various avatars?

Know anything about the supply chain jigsaw puzzle that is global logistics (importing/exporting)? Want to? (Promise you can’t learn this overnight on YouTube).

Don’t believe that a 108-year-old woman-owned company can be progressive, pay well, AND empower you make BIG commission?

Come find out…SDR.

In a world facing new challenges, a nimble but steady ship is more important than ever … to give you the balance needed to be creative, set appointments, and position Shapiro (and our reps) in front of importers/exporters so that you can make money! Commission plus base!

Is there a seat on our boat for you?

B2B sales: Our clients are importers and exporters, so it’s business to business. Excellent people. Quirky. Creative. And DRIVEN. We have systems and tools in place.

Our Sales Development Rep role will be key to an inside sales "process.”

Create a warmer process, cadence, and content giving. Experience using tools like CIENCE, Sales Loft, and Engage preferred.

Business development, lead generation, and door-cracking. Commercial campaigns, initiatives & promotions, and PR responsibilities.

Shapiro stands strong at 108-years old, but we’re not your grandpa’s shipping company. We have a track record of transparency, developing employees, remaining dynamic, and investing in our work technology.

Headquarters: Baltimore, MD 21230 (Locust Point / McHenry Row)

For candidates outside of the immediate Maryland area, we may designate you as a telecommuter for FL, VA, NJ, PA, NY, SC, NC, or GA. MD residents: Our headquarters is in Baltimore (Locust Point) and hybrid work will eventually be open o you if you choose to come into the office. There will be required training in the office to begin your career with occasional visits for meetings (not road warrior level at all).

Typical duties include:

Operate within strategic sales campaigns that drive new business and increase profits from existing accounts. Utilizes trade data subscriptions and other creative market research methods to proactively identify and qualify sales leads that feed marketing campaigns.
Provides administrative support for sales representatives as needed.
Administers CRM by entering and updating leads, as well as making necessary system changes and updates.
Reviews campaign progress and assists in generating campaign results reporting.
Builds a thorough understanding of each Sales Representative’s current book of business, on a continuous basis.
Reviews and qualifies incoming leads from the Company’s website, personnel, and vendors. Determine if leads are viable and match our corporate strengths.
Assists Business Development and Marketing Manager with maintaining detailed prospect activity records in Shapiro’s CRM, as well as generating various reports within the CRM.
Continually analyzes competitors, in terms of marketing materials, website, and strengths and weaknesses.
Continually reviews trade publications to stay informed of new services and other general information that may be of interest to customers.
Proactively researches and analyzes markets and publications that may correspond with the Company’s marketing campaigns and seminars.
Creates and maintains Intranet content pertaining to Sales and Marketing campaigns and materials.
Maintains vendor log and analyzes vendor performance to ensure expectations and finished products are met or exceeded.

EDUCATION AND EXPERIENCE

Educational background: Bachelor’s degree or equivalent combination of educational + work experience, with a focus in Marketing preferred or Supply Chain Logistics/International Business foundation.
Seeking 2-3 years of marketing/business development experience preferred and/or comparable internship experience.
2-3 years of supply chain-type experience also preferred.

SKILLS

Proficient in Microsoft Windows, Microsoft Office products and Adobe products.
Proficiency of interactive social media platforms.
General knowledge of domestic and international air/ocean transportation and/or the importer/exporter base.
Strong knowledge of domestic and international geography.
Ability to work independently, with remote supervisory support, if needed.
Ability to consistently meet deadlines and maintain steady performance and enthusiasm in a dynamic, time-sensitive work environment.
Must be Internet savvy.
Excellent verbal and written skills; candidate must be an effective communicator.

Continual attention to detail in composing and proofing materials.

Professional behavior.
Willingness to travel, as needed. Willingness to work overtime as needed.
EOE/Non-exempt.

ABOUT SHAPIRO

Shapiro is a third-generation family-owned international shipping and logistics business, founded in 1915. For over a century, Samuel Shapiro & Company, Inc. has provided full door-to-door capabilities and proudly serves as a one-stop-shop for Customs brokerage and international freight forwarding services. It’s simple – We Deliver.
Problem Solved.

Job Type: Full-time

Pay: $40,000.00 - $59,999.00 per year

Benefits: