Insurance Partner Strategy Manager

Who We're Looking For - Insurance Partner Strategy Manager

Are you ready for the next step in your career journey? Then we've got the opportunity for you! We're looking for an account manager to join our growing Medicare insurance agency and Insurance business unit.

At Clearlink, we're passionate about helping people get into the right healthcare policies the first time and building lasting relationships with our customers. As one of the nation's largest Medicare agencies, we help make an impact in the lives of Americans that are enrolling in Medicare. If you'd like to be part of our cause and help us make a difference, we'd like to hear from you.

As an account manager of Insurance at Clearlink, you will primarily be responsible for fostering positive relationships with our carrier partners, managing day-to-day reporting and communication, and finding opportunities for our agency to improve its position with our carriers. In this role, you'll regularly collaborate with our partners and you'll also facilitate regular meetings with marketing, sales, and operations to drive focus on initiatives and performance. You'll be responsible for supervising internal and external key performance indicators and metrics and identifying trends and opportunities.

The ideal candidate will thrive in a complex, fast-paced environment, will have a passion for and broad experience in the Medicare space, and is excited by the opportunity to continually shape and mold our agency.

The Impact You Will Make

• You will be the first line of communication to our carrier partners and will regularly connect with them
• Through carrier conversations, you'll find opportunities for us to deepen relationships
• When problems arise, you'll be responsible for issue and impact analysis and will work with partners to identify a resolution
• You will prepare proposals and presentations, including those for annual planning, quarterly reviews, monthly reviews, and daily reporting
• You will facilitate or co-facilitate weekly partner and tactical meetings where you will help set the agenda, set and review action items, review landmarks, and identify impediments to tactical initiatives
• You will Establish productive, professional relationships with key personnel in assigned carrier accounts
• You will help us improve our metrics and plan trainings with carriers.
• You will be the first point of escalation for internal and external needs between us and our carrier partners.
• Coordinate the involvement of company personnel, including Sales Centers, Digital Marketing (Paid Search, SEO, Display, etc), Information Technology, Operations, Training, and Accounting, in order to meet account performance objectives and customers' expectation

What You Bring

• 3+ proven experience in account management or a similar role
• Experience managing relationships with Medicare insurance carriers Required
• Understanding of digital marketing and telephonic sales Required
• BA/BS degree
• Proven ability to manage a team of interactive professionals and partner collaboration
• Excellent written and oral communication skills with the ability to build and develop relationships internally and with carrier partners
• Excellent presentation and public speaking skills
• You're a critical problem-solver and are skilled at identifying issues, measuring impact, and driving to a resolution
• Strong proficiency in Microsoft Excel with advanced reporting capability
• Comfortable working in a fast-paced, performance-focused environment
• Able to balance priorities while maintaining an eye for detail
• In office 4 days a week

Perks That Set Us Apart

• Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• ️Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• ️Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we're paid weekly too!)
• Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• ✈️Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• Hybrid Work Options: Embrace the flexibility and collaboration of hybrid working. This position will be expected to work in the office 4 days and remotely 1 day a week.
• World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).

Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to "Act as an Owner" – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women's Leadership Institute Award, pledging to elevate women's leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.