Job Description

Great Opportunity!

Energy New England is seeking a highly motivated, Outreach & Marketing Specialist to join our team.

Responsible for designing and implementing electric vehicle (EV) awareness programs and supporting customer engagement for Home Energy Assessment programs in designated communities. Leads outreach activities, coordinates EV events, promotes a concierge EV support service, and executes community-based marketing efforts to encourage the adoption of electric and alternative fuel vehicles. Drive social media communications, develop customer-facing communications, and create targeted marketing campaigns for EV & Home Energy Assessment programs.

Responsibilities

Education, Outreach & Marketing:

Complete various grass-roots marketing, education, and outreach tasks as required
Author and/or upload monthly blogs for program websites and upon client request
Create education/marketing tools, handouts, and materials, adapted to local markets, including:
Monthly and quarterly e-newsletters
Activity booklets and other educational materials
Develop additional outreach opportunities with local schools and other educational institutions
Draft and update content for marketing materials and social media
Share education and marketing posts to local community groups on social media platforms
Develop and update design, branding, and messaging for websites and marketing collateral
Prioritize inclusivity and diversity, ensuring representation of diverse perspectives and fostering a sense of belonging among target audiences through inclusive messaging, content, and outreach strategies
Focus on sustainability and ethical practices to enhance credibility and appeal in marketing initiatives

Event Planning & Execution:

Represent ENE and their clients at community events to create engagement opportunities
Coordinate, facilitate, and present at in-person and online Events/Q&A sessions
Reinforce key outreach messaging and encourage event attendees to take action
After events, proactively engage with participants to cultivate extended outreach opportunities
Track event outreach metrics for internal/external reporting purposes (i.e., event attendance, volume of collateral distributed, number of quality conversations had)
Cultivate relationships with stakeholders, organizations, and key participants to amplify outreach efforts and achieve shared goals

EV Specialist Support:

Respond to customer support requests submitted via the EV support service within 2 business days
Provide additional operations support as needed
Prepare and submit monthly EV awareness program reports
Maintain customer, dealership, and partnership records using the CRM system
Research, data analysis, and reporting on various aspects of the EV program
Perform other duties as assigned

Qualifications

Bachelor’s Degree in Environmental Studies, Communications, Marketing, Engineering, or a similar technology-related discipline
1 year experience preferred, but recent college graduates are also considered
Electric Vehicle Owner or enthusiast (preferred)
Self-motivated with the ability to work independently or as part of a team
Exceptional attention to detail and problem-solving skills with the ability to meet deadlines
Outstanding interpersonal skills, displaying patience, humor, and helpfulness
Ability to handle multiple projects, changing priorities, complex assignments, and deadlines
Excellent verbal and written communication skills
Experience in Microsoft Office; must be proficient in Word, Excel, PowerPoint, Outlook, Adobe Acrobat, and MS Teams
Ability to work on nights and weekends as needed
Must possess a valid Driver’s License issued within the United States & current personal automobile insurance
Consent to a CORI background check

For consideration, please forward your resume and cover letter.

We offer a competitive salary, great employee benefits, a generous time off package, and a great work environment

Energy New England (ENE) was founded in 1998 to enhance the competitive position of public power entities in response to deregulation and to attain operating efficiencies in energy risk management and retail account management. We are a municipal light plant cooperative established under Chapter 164, Section 47C of the Massachusetts General Laws. Our ownership is made up of light departments in Braintree, Taunton, Concord, Hingham, and Wellesley, Massachusetts.

ENE is the largest wholesale risk management and energy trading organization serving the needs of municipal utilities in the northeast. We currently manage the power supplies of over twenty municipal electric systems serving more than 1100 MW of electric load and more than 550 MW of generation in all six New England states. We advise on and/or conduct more than one billion kilowatt hours in wholesale power transactions and 100-150 million kilowatt hours in retail transactions annually. We also manage up to 250,000 therms of natural gas per day within our customers’ portfolios, as well as up to 5,000 barrels per day of fuel oil.

ENE works with numerous businesses, residents and utilities to help promote the principles of conservation, efficiency, and environmental stewardship, and advances the many benefits available through integrated sustainability planning. The ENE service portfolio encompasses the 4 C’s of sustainability: Conservation, Carbon Mitigation, Commodity Services, and Clean Technologies.

Energy New England complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 40 per week

Benefits: