Job Description

Our Company

AmeriLife’s strength is its mission: to offer insurance and retirement solutions to help people live longer, healthier lives. By putting its mission into practice, AmeriLife has become recognized as a national leader in developing, marketing, and distributing life and health insurance, annuities and retirement planning solutions to enhance the lives of pre-retirees and retirees. For more than 50 years, AmeriLife has partnered with the nation’s leading insurance carriers to provide value and quality to customers served through a national distribution network of over 200,000 insurance agents and advisors, over 50 marketing organizations, and nearly 50 insurance agency locations.

Job Summary

AmeriLife is in the midst of an exciting and significant transformation of its operational infrastructure to better serve the evolving needs of its stakeholders across the country. As such, we’re looking for a Contracting Specialist to help us continue pushing our ambitious roadmap forward.

The Contracting Specialist is a key contributor to the success of the contracting area and the business they support throughout the organization. This person must be well organized, able to work with various insurance carrier representatives as well as partner with internal operations and key stakeholders simultaneously. This opportunity is eligible for a hybrid work structure after training.

Job Description

Duties/Responsibilities

Conduct agent outreach to resolve contracting open issues
Enter agent information into contracting system
Monitor exception reports, research solutions and address exceptions as needed
Ensure commission (and hierarchy levels if applicable) match contracts for agents, agencies, and carriers
Communicate with internal account management team to ensure agency and affiliate satisfaction
Communicate and engage with Carriers and External Partners as needed
Fulfill and Assist with Agent Release Requests as needed
Monitor and support resolving notices from internal partners (commissions, new business, etc.)
facilitate and complete all onboarding intake calls, emails, required paperwork processing, and associated processes
Assist with all agent onboarding (direct or brokerage) activities (certification, product training, etc.)
Utilize and comply with established performance management systems and process expectations (Enlighten, Unqork, etc.)
Perform duties within required service level agreement terms and performance requirements including timeliness, productivity and quality.
Actively participate in team meetings, planning and process improvement activities
Support short-term and on-going operational activities (other duties) as assigned

Qualifications