Job Description

Hospice Account Manager (San Diego OR Rancho Mirage)

DIRECT HIRE

Location: San Diego, CA/Rancho Mirage (ONSITE)

Summary

The Hospice Account Manager role involves expanding the organization’s hospice services by establishing and managing relationships with healthcare providers, community organizations, and referral sources. This full-time, on-site position requires developing outreach strategies, attending community events, and educating potential partners on hospice offerings. The role is crucial for driving growth, coordinating patient transitions, and collaborating with internal teams to ensure seamless care. Success in this role requires resilience, adaptability, and knowledge of the hospice industry.

Responsibilities

As a Hospice Account Manager, you will play a critical role in expanding services by building and maintaining relationships with healthcare providers, community organizations, and referral sources. Key responsibilities include:

Critical Requirements:

Developing and maintaining local networks by leveraging your connections and knowledge of the healthcare landscape to build relationships with physicians, healthcare facilities, and community organizations. This local presence is essential for promoting hospice services effectively.
Utilizing hospice knowledge and expertise to educate potential referral sources on the unique benefits of our services, positioning yourself as a trusted resource and addressing questions on end-of-life care with sensitivity.
Demonstrating leadership and management skills by leading outreach initiatives and guiding efforts to meet growth targets. Represent the organization strategically and coordinate activities across internal teams for alignment with overall goals.

Additional Responsibilities:

Expanding referral sources by identifying and cultivating new partnerships that align with the mission of providing compassionate, high-quality care.
Coordinating and attending outreach events, conferences, and meetings to build visibility and foster community relationships.
Collaborating with clinical and operational teams to ensure smooth transitions and continuity of care for referred patients, providing leadership in cross-functional coordination.
Tracking and analyzing market trends, competitor activity, and referral patterns to inform strategic planning. Use data-driven insights to adjust outreach strategies and identify growth opportunities in the region.

Requirements

Bachelor’s Degree in Business, Communications, Marketing, or a related field
Minimum of two years of relevant experience in sales or marketing, ideally within the home health or hospice industry
Strong interpersonal and communication skills with a proven ability to build and maintain professional relationships
Ability to work independently and manage a territory with minimal supervision

Knowledge of healthcare industry regulations, particularly those related to hospice and home care services, is a plus