Job Description

Operations Manager

Experience creative self-expression and rich connections in an environment where heart and meaning are a part of everyday life! Mount Madonna Center is offering a unique opportunity for an inspired and motivated individual interested in serving within a renowned retreat center and multigenerational yoga community overlooking Monterey Bay.

Mount Madonna is a center for learning that offers practices for living for the sincere seekers, thought leaders, retreat goers, teachers and students who desire an experience at the source. Since 1978, we have been honored to host both luminaries and practitioners in spiritual and religious traditions, artistic endeavors, social justice, and conscious business, among many others. Our residential community of practice and activities have been inspired by the yoga teachings and example of master yogi, Baba Hari Dass.

Mount Madonna prioritizes diversity, equity, inclusion, and belonging and strives to create a culture that empowers and supports individuals to bring their full and authentic self to the workplace.

We look forward to hearing from you!

POSITION: Full-time Operations Manager

JOB LOCATION: Mount Madonna Center - 445 Summit Road, Watsonville, CA, 95076

Reports to: Operations Director

JOB SUMMARY:

We have an immediate opening for an Operations Manager, who will serve in a leadership role for all of the Mount Madonna Center’s direct operations. The Operations team is a dynamic, foundational part of the Center, and the Operations Manager serves as both a practical, as well as an inspirational, leader for Center’s staff. This position has great potential for growth within the Center.

The ideal candidate has excellent communication skills, is self-directed, extremely well organized, and loves to problem-solve, coordinate, and create sustainable systems. This position requires a wealth of creativity and adaptability, as well as strong interpersonal skills. The Center’s staffing structure is multifaceted, and includes residential and non-residential employees, as well as volunteers, so the ideal candidate will be able to work successfully within a dynamic environment. Mount Madonna Center is in a period of transition and immense growth - we are looking for an enthusiastic individual with a startup mentality and large capacity to bring our mission forward.

Responsibilities of this position are, (however not limited to), the following:

Coordinating with Leadership and the Operations Director:
This position works closely with our Human Resources Department (HRD), Community Well-being, Finance, and those leading the largest service areas of Mount Madonna.

Supporting and developing direct reports:
Provides support for staff in the form of best practices, navigating internal processes, and finding needed resources.

Cross-functional coordination:
Maintains a working knowledge of all service areas and departments.
Ensures that standards and protocols across service areas are met.
Collaborates with HRD on staff recruitment and assessment.

Financial Responsibilities:
Management oversight of the retail operations.

On the ground support and administrative support
Schedule Oversight
Supporting Ops Coordinator(s) in creating, printing, posting, and communicating the weekly staff schedule. Ensuring it is completed on time and is accurate.
Work with Ops Coordinator(s) to address scheduling conflicts between areas
Oversight of Onboarding Scheduling
Assess needs and act to meet and balance competing area needs

Administrative Oversight & Support
Keeping Livelihood Agreement spreadsheet updated (or creating a new system to track information)
Following up with individuals and/or HRD if schedule is out of sync with agreement
Ensure implementation of consistent standards and protocols across service areas
Event Coordination with the Program Coordinator & Temple Staff

Key skills, experience, and requirements:

Computer skills: Proficient in Google Suite, Microsoft Excel, and Word. Familiarity with Monday.com is a plus. The ability to adapt to custom software.
Strong communication skills (both oral and written), as well as the ability to negotiate.
Time Management & Organization skills: Exceptional attention to detail and organization skills. Excellent project management skills, including the ability to effectively manage numerous concurrent projects. Hands-on approach to project management with a strong bias for action.
Interpersonal skills: Ability to mentor, support, and develop current staff, as well as the ability to interview incoming staff.
Minimum of 3 years experience with operations, logistics, account management or related experience in a fast-paced environment.

JOB TYPE: Full-time Position at 35 hours/week. Please note that hours may fluctuate from week to week and the ability to work on Saturdays and Sundays is required.

RATE OF PAY: $22-25/hr, depending on experience.

Residential Position Available:

This position offers the opportunity to reside in a yoga community in beautiful natural surroundings. We prefer to hire a residential staff member, but are accepting all applications. Residential housing and all meals are included in an affordable monthly fee. Those interested in joining our multigenerational residential community would be open to living in an intentional yoga community and engaging with others in a positive way. We ask everyone to abide by the vegetarian guidelines while on the property. More details about the residential agreements will be provided during the interview.

BENEFITS:

Medical and dental insurance.
2 weeks per year of accrued paid vacation, rolls over for a maximum accrual of 3 weeks
40 hours of sick time per year
Employee Sponsored Retirement Savings Plan after 3 months of employment.
Free meals cooked fresh daily for residential employees.
Reduced rates on Kaya Kalpa Wellness Center treatments.
Access to:
Meditation, asana (postures), and yoga philosophy classes
Walking/hiking trails with broad vistas, redwood forests, ponds, and wildlife
Cafe and Bookstore
Community garden and chickens
Hot tub
Community events
Seasonal retreats and programs

APPLICATION: Thank you for your interest! Please send your resume and cover letter to work@mountmadonna.org.

Mount Madonna Center maintains a policy of providing equal opportunity in all aspects of employment.

a) It is the policy of Hanuman Fellowship to ensure equal employment opportunity for all persons regardless of race, color, religion, age, disability, national origin, creed, gender, gender identity, sexual preference or any other non-merit factor.

b) It is the policy of Hanuman Fellowship to ensure equal treatment, including but not limited to recruitment, hiring, promotion, discipline, compensation, assignment, benefits, training, furloughs and rehiring.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits: