Job Description
Job Description
The Commercial Account Manager is responsible for day-to-day account management for our clients with complex coverage needs including coverage/policy questions, claims handling, and providing high customer service satisfaction.
The ideal candidate will possess a wide range of commercial account management skills, including but not limited to; customer service and administration. The position requires experience managing both small and mid-size commercial accounts and have a strong understanding of the underwriting process that involves new and renewal business
Salary: $500000.00 - $90000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- Administer the day to day management of commercial lines accounts and delegates work as needed to your assistants
- Prepare submissions to market new and renewal business
- Work closely with underwriters and clients on all day to day issues
- Assure proper handling of outstanding binders, policy checking function, and policy renewals
- Provide assistance in all claim problems
- Manage, delegate to, coordinates and monitors the associate account managers in the team. Verify that all Company systems and procedures are being adhered to.
- Supervise and direct all activities concerning insurance schedules, certificates of insurance and other services for clients
- Review all accounts initially and at least annually, internally and with client for the purpose of understanding the business of the client, updating exposure information and offering appropriate products and services
- Maintain account files in an orderly sequence according to established procedures
- Enter all required data into system (AMS 360) to maintain current file data on assigned accounts.
Requirements
- A minimum of 3 years' experience in commercial lines in an agency capacity
- A firm understanding of coverage options across multiple policies as well as an understanding of compliance with relative government regulations such as OSHA and FMCSA.
- Valid Massachusetts Property & Casualty Brokers License
Company Description
Having specialized in trucking and construction related industries across multiple states over the last 22 years our organic growth has consistently been in the double digits. With this specialized knowledge along with our affiliation with Renaissance Alliance we effectively compete with the regional and national brokerages.
Our plan is to double agency revenue over the next 4-5 years through organic growth in well defined niche markets over multiple states. Our current size lends itself to great flexibility and extraordinary opportunity to our employees and stakeholders.
As focused as we are in business development there is a deep appreciation of family responsibilities among our team members and we will always strive to maintain a balance.
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