Job Description
Technical Solutions Consultant - Hybrid
Reporting to the SR. Sales Manager – Production, you will be part of an innovative team that is dedicated to delivering exceptional solutions to clients. In this role, you will partner with Print Production Account Executives to provide pre and post-sales solutions support and lead discovery meetings with customers. Conduct testing and product trials, implement software solutions, and much more.
Reporting to the SR. Sales Manager – Production, you will be part of an innovative team that is dedicated to delivering exceptional solutions to clients. In this role, you will partner with Print Production Account Executives to provide pre and post-sales solutions support and lead discovery meetings with customers. Conduct testing and product trials, implement software solutions, and much more.
Key Responsibilities:
-
Lead discovery meetings with account executives and customers
- Conduct needs assessments to understand customers' document workflow
- Analyze customer applications and recommend solutions
- Conduct testing and product trials and provide proof of concepts
- Implement software solutions
- Perform product demonstrations
- Conduct end-user software training
- Partner with Account Executives in preparing quotes, proposals, and account reviews
- Provide ongoing training to the Account Executives and to the Service
To Succeed, You Will Need:
- Post-secondary education in the Graphic Arts field
- Colour Theory or G7 certification
- Minimum of 3 years experience in a related field or role
- Knowledge of Onyx, Prisma, Colour Management Software and Workflow Software
- Project, process, and time management to balance multiple initiatives at the same time
Why Join?
HYBRID WORK
- We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP Contribution & Profit-Sharing Program
- Tuition Assistance Program for Professional Continuing Education
- Discounts on Canon products, retailers, memberships, and more!
EMPLOYEE PERKS
- Free coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
COVID-19 SAFETY PRECAUTIONS
- Canon is committed to the health and safety of our employees, customers, and communities.
- An important part of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination. Canon will provide reasonable accommodation if you cannot be vaccinated due to grounds protected by human rights legislation in your province of employment.
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