Job Description
Job Title: Service Account Manager - AutomationLocation: Charlotte, NC | Hybrid
Job Type: Full-time
Compensation: $100,000 - $125,000 per year + incentive
Benefits: 401k, health/dental/vision package, reimbursement for tuition and professional dues, paid vacation, personal days, and sick days
Get to Know Us:
Eclipse Automation, part of Accenture, delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with Accenture’s digital transformation capabilities to create smart, efficient, and sustainable manufacturing systems. Our global network includes facilities in Canada, the United States, Germany, Hungary, Switzerland, and Malaysia, ensuring regional expertise and global strength.
The Position:
As a Service Account Manager at Eclipse Automation, you will play a key role in providing exceptional service and sales solutions to existing and potential clients, driving growth for custom automated manufacturing solutions. Working closely with customers and internal teams, you will manage service projects, address client needs, and seek opportunities to deepen relationships through value-driven solutions.
What You’ll Be Doing:
- Develop and maintain service account plans to ensure comprehensive value for strategic accounts.
- Identify new service opportunities and build relationships with target clients and third-party partners.
- Prepare and present tailored solutions that leverage Eclipse’s and Accenture’s capabilities.
- Oversee the proposal process, creating detailed quotes for services and support needs.
- Visit client sites to assess service requirements and gather data for accurate quotations.
- Represent Eclipse at industry events, promoting service offerings and enhancing brand presence.
- An educational background in Engineering or a related discipline.
- At least 5 years of experience in the custom automation industry.
- A strong understanding of cost estimation for manufacturing components and basic accounting principles.
- Strong communication and interpersonal skills.
- A highly motivated self-starter.
- Willingness to travel within the USA and Canada, up to 50% of the time.
- Reimbursement for tuition and professional dues
- Three weeks of paid time-off (to start)
- 401k matching program
- Free snack program
Here at Eclipse Automation, creation and innovation are at our core, and our culture reflects that. Fast-paced and continuously fostering growth, we encourage the entrepreneurial spirit that our teams embody, and leverage each of their strengths to do better for our people, our clients, and our communities.
Our teams are made up of innovators, thinkers, and doers, with the know-how and expertise to exceed expectations, and the relentless spirit to create and reinvent. Our people are what enable us to live up to our name – to eclipse all others, inspiring and creating outcomes that change the world.
Eclipse Automation is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.
Eclipse Automation encourages applications from all qualified candidates. Those in need of accommodation at any stage of the recruitment process should notify hresources@eclipseautomation.com. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.
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