Job Description

Do you see yourself as a Sales Manager?

What's your passion? Whether you're into scuba diving, chess games or just raising your children, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

At Hotel Indigo- Riverwalk Naperville® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership

of getting things done.

Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

YOUR DAY TO DAY:

Reporting to the General Manager, the Sales Manager is responsible for actively prospecting and qualifying new business. They will also produce and/or review all sales contracts, rate agreements, and event orders for the groups in their segment.

Actively prospect and qualify new business
Monitor and handle inquiry calls and emails
Provide client proposals in accordance with established departmental policies and procedures
Produce and/or review all sales contracts, rate agreements and banquet event orders
Arrange and conduct special events, site inspections, and off-site presentations for potential clients
Meet or exceed monthly and quarterly revenue and room night goals
Produce monthly sales-related reports and sales forecasts for segment
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Additional duties as assigned
Create banquet event orders (BEOs) and review with client to ensure details are accurate, distributed, and executed properly.
Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel.
Welcome group contact upon arrival at function and ensure guest satisfaction.
As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.
Conduct hotel and banquet facility tours and entertain qualified clients in accordance with company and property policies.
May perform other duties as assigned.

WHAT WE NEED FROM YOU:

Requirements include some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. Prior hotel sales experience is also preferred.

You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.

In return we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Who we are

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Type: Full-time

Pay: From $100,734.00 per year

Benefits: