Job Description
We are West Techs Chill Water Specialist - Commercial and Industrial Chiller and Boiler work, Cooling Towers, Air Conditioning Service, Industrial Coating, and Rental Chillers.
Our culture is extremely important to us and we are looking for someone that is interested in being part of a great team that works together seamlessly. We have a family first workplace built on our core values of making it happen and showing appreciation for a job well done. We differentiate based upon our level of service and commitment to our customers. That can only be provided when every team member does their part to deliver a seamless customer experience.
Job Title: Chiller Technician
Pay Scale: $30.00 - $45.00 per hour, based on skills, experience, and performance
Work Hours: 8:00am to 5:00pm, with 1 hour lunch; alternating on call schedule to cover 24/7 emergency service; some weekends and evenings
Primary Job Function:
- Perform maintenance of system components including air cooled chillers, water cooled chillers, cooling towers, pumps, boilers, air handler units, splits and package units
- Diagnose and repair system components listed above. Obtain replacement parts list, manufacturers recommendations, and professionally communicate issue(s) to customer and/or account manager for proper resolution.
- Be available to work nights and weekends, on a rotating basis to service emergency needs of customers.
- Maintain company vehicle, including but not limited to refueling as necessary, reporting mechanical issues, washing regularly, and stocking necessary items for daily work needs.
- Maintain company provided tools per vehicle inventory list. Communicate all issues or transactions to keep inventory list current.
- Input documentation into company service software to fulfill all call slip requirements. Including but not limited to date of service, time log of technicians on job, res codes of all work performed, equipment information, and customer signatures.
- Timely communication with Service Manager and Service Coordinator for daily responsibilities
- Use computer or iPad to fulfill log sheets, as required
Reports to: Service Manager
Required Qualifications:
- Minimum of 5 years experience in chiller service position with industry references
- Be familiar with a wide range of equipment and specific troubleshooting techniques
- Experience making repair and replace decisions
- Advanced customer service skills
- Demonstrate willingness to accept responsibility and leadership roles
- Must have universal epa certification
- Willingness to travel
- Well groomed, neat appearance
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