Customer Service Representative

Aarons Sales and Lease
Greater Sudbury, ON
30+ days ago

Job Description

Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!As a Sales Manager, you will play a vital role in the team’s success by managing the store’s sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in:
telephone and floor sales, direct marketing, new customer growth and service programs as well as store merchandising.Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. At Aaron’s, you are making a difference

—your dedicated attention to each customer helps bring the closer to our mutual goal of ownership. Come see why the difference is personal at Aaron’s, connect with us today!Job Duties Personally support every customer to Own it.Manage the overall sales functions of the store—inside & outside salesDrive sales by building authentic customer relationshipsSet and achieve weekly and monthly sales goalsGenerate new business by developing and implementing community marketing strategies Confirm customer identification, collect money and obtain customer signatures on lease agreements Review and close lease agreements as directed by the store manager

Store Operations Assist store manager with inventory regularly Perform routine service calls and product exchanges Assist store manager with product ordering, including planning for future sales, events & stock balancing Customer Care and Satisfaction Ensure execution of Aaron’s customer service programProvide outstanding service and promptly resolve customer concerns Assist in product staging, and warehouse maintenance Ensure showroom floor is merchandised Maintain the store’s warehouse in a neat and orderly manner Monitor and ensure efficient operation of the cleaning station in the warehouse Additional Duties Clean and certify merchandise in the cleaning center for all items personally returned Additional responsibilities as directed by management.Position Requirements Two years of college or two years of previous management experience Good communication and interpersonal relationship skillsPosition routinely requires lifting & loading up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Valid driver’s license Good organizational skillsMaintain professional appearanceStrong telephone mannersAs a Potential Aaron’s AssociateYou’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition.You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.About

Aaron’sAaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally.

As a Sales Manager at Aaron’s, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Unlimited bonus & commission opportunitiesFive day work week, Sundays always off! Medical, dental & vision insurance with company match Life insuranceDisability benefits Unlimited earning potential All drivers must comply with the Aaron’s Driver Qualification policy which includes: a satisfactory MVR (driving record), a valid Driver’s License. physical/ certification in NS that require it.

Job Type: Full-time

Work Location: In person

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