Job Description
The Director of Sales will be responsible for driving sales across the key Rockefeller Center attractions (Top of the Rock Observation Deck, Rockefeller Center Tour, The Rink). The Director will manage a sales team of two overseeing group sales, hotels and concierge markets, local receptive operators, international market development, and must partner closely with NYC Tourism + Conventions and will report into the Senior Director of Sales and Marketing. The ideal candidate is sales orientated, energized, and a collaborative individual with exceptional communication and hospitality skills as well as the ability to analyze data to inform our business decisions. Additionally, this person must be able to think outside the box and wear a marketing and sales hat. Adept at managing and nurturing current client accounts while exploring new business opportunities.
Key Responsibilities
- Develop and manage the full sales cycle of the sales programs to track metrics and sales volumes coming out of assigned markets.
- Design, develop and implement promotions and new rates structures that utilize the combined resources of the Rock Center campus to increase favorable press exposure and sales impact to the Center.
- Represent Tishman Speyer and Rockefeller Center at various industry network events, trade shows, client presentations and site visits.
- Manage a team of two sales managers and be an inspiring team leader and coach and possess a strong orientation toward hospitality and customer experience.
- Plan and execute program of work to cover domestic and international travel trade initiatives as assigned.
- Collaborate with both internal and external marketing partners to develop ticket packages and ancillary revenue opportunities.
- Manage an existing account base of receptive and tour operators and identify new areas of business with an eye on technology and API integration.
- Generate reports as needed for internal and external clients.
- Solicit and facilitate FAM trips from top clients.
About You: Skills & Qualifications:
- College Degree required
- Self-starter and ability to coach and inspire their team with an entrepreneurial spirit.
- Creative and forward thinking that challenges the status quo.
- 7-10 years of experience in the travel or hospitality industry.
- Must possess strong communication skills, multi-lingual is a plus with focus on Mandarin, Korean, Japanese, French and German.
- Must be persuasive and concise verbal and written communicator and be comfortable presenting to large groups and clients.
- Ideal candidate is detail oriented, highly organized and tech savvy; be able to embrace new technology/systems.
- Proficient in Microsoft Office Suite
- Must have a valid passport and be able to travel domestically and internationally approximately 20%-40% of the time.
- As is typical in the attractions/hospitality industry, must be able to manage a flexible work schedule including some nights and weekends.
- Existing relationships with travel trade clients, airlines and other tourism partners is highly preferred.
- Onsite presence required for this role.
About the Company:
At Tishman Speyer, we are building a better tomorrow. The firm’s visionary leadership team and on the ground experts are unparalleled in their ability to foster innovation, anticipate global and local needs, and cultivate new initiatives, such as its tenant amenities platform Zo., and its flexible space and co-working brand Studio. For us, real estate is more than buildings. We focus on the intersections that matter most. The intersection of real estate and people, real estate and technology, real estate and your local neighborhood. We build community and connection. Designing living rooms to labs, boardrooms to breakrooms, we put the customer at the center of everything we do. We build timeless communities that serve neighborhoods and cities with affordability, public space and easy accessibility.
Since its inception in 1978, Tishman Speyer has acquired, developed, and operated 508 properties, totaling 218 million square feet, with a combined value of approximately $124 billion (US). Its current portfolio includes many iconic communities and assets such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and the Mission Rock neighborhood currently being realized in San Francisco.
The base compensation range for this role is $115,000 to $125,000. This role is also eligible for an on target incentive plan, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.
This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography. Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.
We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sex, sexual orientation, gender identity, gender expression, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.
Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status or military status, or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Disability Assistance - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to RecruitingAccommodations@tishmanspeyer.com
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