Job Description

At GRO, our core focus is to build better lives for our clients, team members and our community. We offer landscaping and remodeling services to SW WA, Portland Metro and Central, Oregon.

We are looking for a one-of-a-kind candidate for our landscape management division that can provide excellent account management and sales services to key accounts, which are primarily HOAs.

No company is great because of one individual. It takes an entire team together to create something amazing. We work hard, we create and we are passionate.

HEART OF OUR CULTURE

Do the Right Thing: Our team is made of people who stop when they see someone in need. That same sincerity shines through in our work.
Go Above & Beyond: We bring our best: to the customers who trust us, the team members we believe in, and the communities we grow.
Be Bold: Impossible is not in our vocabulary. The greater the challenge, the greater the opportunity to amaze.
Care of Others: It’s not just about the incredible work we do, it’s about how we treat others.

WHO YOU ARE

4+ years landscape maintenance sales and account management experience
Account management experience, specifically HOAs
Excellent communication skills
Proficiency in Microsoft Excel and Google Docs
Ability to analyze data effectively
Negotiation skills
B2B & B2C sales knowledge
Ability to work occasional evenings and Saturdays, as needed.
Willingness to travel locally throughout the day.

WHAT OUR RAVING FANS ARE SAYING

Six-time winner of the Oregonian Top Workplace
Eight-time recipient of the Vancouver Business Journal Best in Business
Eight-time honoree of the People's Choice Award for Landscaping
Winner of the 2024 Best of Clark County
Winner of the 2019 Building Excellence Award, along with two 2022 Residential Landscaping awards
Winner of the 2018 People's Choice, Realtor's Choice and Professional's Choice for Best Landscaping for Street of Dreams
Supporter of Young Life, Forward Edge, Clark County Food Bank, Salvation Army and Home with Heroes
Recipient of the 2018 National Association of Landscape Professional's Gold Award
Voted one of Washington's Best Outdoor Companies and Startups

WHAT WE OFFER

Competitive wage
Profit sharing
401(k) with generous match
Paid time-off (PTO)
Medical, dental and vision insurance
Short-Term disability
Life Insurance, AD&D Insurance
Company provided cell phone, laptop and apparel
Company vehicle
Company team building events
In-office snacks

WHAT YOU'LL DO

Account Management:

Provide solutions to customer’s service issues.
Ensure quality control of landscape services offered.
Identify customer's needs, translating them into actionable items.
Establish productive, professional relationships with key personnel in assigned customer accounts. Proactively assess, clarify, and validate customer needs on an ongoing basis.
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Company personnel.
Reduce portfolio attrition and maintain consistency in customer portfolio.
Work with Operations Managers to provide excellent service and review customer needs or program changes.
Provide educational presentations for customers.

Sales:

Grow landscape maintenance by proactive prospecting, client contact and other types of lead generation and follow-up.
Increase portfolio through new landscape management sales and enhancement services.
Communicate and present effectively to and with customers, delivering the GRO experience and upholding Company values.
Estimate projects; create, present and sell client landscape proposals.
Collect signed contract, signed lien disclosures and deposit for each project.
Engage customers throughout project.
Develop portfolio analysis and growth recommendations, i.e., building out a route.
Determine portfolio program needs and recommendations.
Work with sales and marketing to build new business and add to existing portfolio.
Meet assigned targets for profitable sales volume and strategic objectives.
Attend HOA Board meetings, tradeshows and networking events

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

GRO is strongly committed to equal employment opportunity in all of its employment practices. Managers and supervisors are required to recruit, employ, train, transfer, promote, pay, discipline, layoff and discharge from employment employees solely on the basis of individual qualifications and performance and/or according to the standards and policies outlined in our employee handbook, and related policies. Decisions involving any aspect of the employment relationship are made without regard to an employee's race, color, creed, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender presentation, political affiliation, or any other status or characteristics protected under any applicable federal or state law.

Job Type: Full-time

Pay: $70,000.00 - $130,000.00 per year

Benefits: