DSO Account Manager

Responsibilities

• Build and maintain strong relationships with Dental Service Organizations (DSO) and government organizations, serving as their primary point of contact for all business-related matters.
• Analyzes market data and internal metrics to develop & implement strategic plan
• Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives
• Understand customers’ requirements & needs and collaborate with internal departments, such as sales and marketing to ensure the quality of product and services.
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
• Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.

• Participates on assigned committees and meetings to provide ongoing feedback using market data and industry trends

Qualifications

• Bachelor’s degree in business administration, marketing or a related field; MBA preferred
• 5 years of experience in account management in healthcare fields
• 2 years of working experience at Dental Service Organizations or DSO related
• Exceptional analytical and conceptual-thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent technical and communication skills
• Experience using customer relationship management (CMS) software
• Experience creating detailed reports and giving presentations
• Competency using Microsoft Office Suite
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills

BENEFITS:

• Health, vision, and dental insurance
• 100% company paid life insurance, long- and short-term disability
• 401(k) with 100% company match (up to 5% of salary)
• PTO (15 days for first year-[6 days paid vacation,9 sick days]);(20 days for second year)
• 9 paid holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)