Job Description
The Senior Sales Manager is responsible for:
- Effectively present hotel benefits and features based on customer needs.
- Develops action plans and sets objectives for increased revenue and maximum profit for hotel management.
- Implements sales and marketing strategies necessary for attracting clients to patronize a hotel
- Carries out research and analysis to identify new markets and business opportunities
JOB RESPONSIBILITIES
The Sales Manager’s primary responsibilities will include:
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, banquet services, etc
- Meet and exceed sales goals.
- Submit weekly and monthly sales reports.
- Arrange and conduct special events, site inspections and off-site presentations for potential clients.
- Participate in appropriate organizations, networking events and attend trade shows per market segment.
- Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
- Develop and continually enhance relationships with key corporate, business, government and travel industry accounts to maintain and increase our market share.
- Track activities in Hotel's sales and catering system including all notes, actions and details related to sales activities.
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day.
- Maintain accurate, legible records and files to ensure quality service and ensure repeat business.
- Participate in weekly marketing and sales meetings.
- Coordinate events with the client including, space requirements, times, equipment, etc.
- Knowledge of all hotel facilities and nearby attractions.
- Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.
- Availability during peak operating times, i.e.: Weekends, Holidays and Special Events.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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