Job Description

Overview
We are seeking a dynamic and results-driven Sales Manager to join our team. The ideal candidate will be responsible securing new accounts, nurturing existing relationships, and executing innovative marketing initiatives all while ensuring an exceptional experience for our guests.

Core Responsibilities:

As a proactive Sales Manager, 80% (eighty) of the time should be spent on active sales solicitation. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, and virtual tours.
Quarterly Action Plan to be created each quarter that ties into the annual marketing plan and market conditions. This includes developing sales strategies and timelines for your market segments.
Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status.
Clearly outline the account’s guestroom requirements, suite/upgrade requirements, budget information, decision maker/process and client’s hot buttons.
Utilize Salesforce or similar CRM software to track sales activities and analyze data.
Conduct market research to identify trends, competition, and opportunities for expansion.
Identify new business opportunities and drive growth through prospecting and networking
Manage key customer accounts, ensuring customer satisfaction and retention.

Requirements:

Strong business communication and presentation skills, both verbal and written
Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
Ability to work in a high demand, sometimes high pressure environment
High work ethic and self-initiative
Strong computer skills in Microsoft Suite
Some travel is required
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and always maintain staff and guest confidentiality
Ability to participate in, and at times lead departmental and/or hotel team meetings

Education: Two (2) year college degree in sales or hospitality highly desired.

Experience: Minimum (2) two-years of previous hotel sales experience required. Operations experience a plus.

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.

Important Note: The Position detailed in this Description is not limited to the functions listed. You may be required to perform additional reasonable duties according to business needs.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits: