Business Development Representative

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

• Autonomous - We encourage and trust your decision making skills.
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Innovative - All ideas matters
• Inclusive - Everyone is Included and everyone wins

The Business Development Representative is responsible for driving new business opportunities through outbound sales activities. This includes generating leads, qualifying prospects, and selling Teleperformance’s solutions to businesses of various sizes and industries. The role involves direct interaction with decision-makers and requires strong communication and sales skills, as well as the ability to understand and explain how Teleperformance’s services can help meet the specific needs of each prospect.

Annual Base Salary starting at CAD $51,000 with OTE potential to top base bap with minimum 5% up to 20% in bonuses.

#GOO3

• Bachelor’s degree, College degree or equivalent Degree
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Google Product knowledge:not limited to Google cloud & Digital media.
• Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Products and its competitive landscape
• Proven technical ability with CRMs (customer relationship management)

• Engage in outbound phone calls and emails to connect with business decision-makers, build rapport, assess needs to generate new business opportunities.
• Hunt, Acquire, Upsell and cross-sell Teleperformance services and solutions to new and existing clients, increasing revenue and expanding service offerings.
• Explain Teleperformance services/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.

• Lead and contribute to team projects to develop and refine our sales process.
• Develop and codify best practices and sales workflows for interactions with prospects.
• Meet or exceed monthly sales quotas, demonstrating a strong sales attitude and commitment to target achievement.