New Construction Account Manager

The position of New Construction Account Manager will be Remote!

Summary

The Project Manager II is responsible for managing moderate complexity project business by placing orders, tracking shipments, and billing the customer correctly. The Project Manager II owns the relationship with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project.

What You’ll Do

• Manage all aspects of moderate profile/complex projects that require a strong level of product knowledge
• Communicate to the customer, expedite OS&D’s (over, short & damaged) and resolve customer issues promptly
• Read through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are correctWork with sales and vendors to obtain additional margin when possible
• Coordinate with vendors, customers, and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations
• Expedite backorders to maximize fill rates and customer satisfaction
• Manage the delivery schedule, product quality, information updates and back charge
• Receive day to day requests from the project as well as large packages from the Quotation team
• Provide timely price quotations, requotes, and/or proposals
• Determine vendors and purchase requirements looking for additional pricing advantages and product substitution opportunities to substantially improve the overall profitability of the project
• Coordinate with project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• High School or GED
• 3+ years of quotation, project management, or customer service experience
• Experience in electrical distribution industry preferred

Knowledge, Skills & Abilities

• Ability to effectively communicate with customers and peers
• Knowledge of Microsoft Outlook, Word, Excel, and Power Point
• Must possess an entrepreneurial spirit, be self-motivated, and enthusiastic about the business
• Must possess the capacity to function effectively and multi-task in a demanding and time sensitive environment
• Must be detail oriented and possess excellent organizational and time management skills
• Must be analytical and able to solve problems
• Ability to drive results

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Exposed to bio hazardous conditions - Occasionally – up to 20%
• Exposed to toxic or caustic chemicals which mandate attention to safety considerations - Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Physical Demands

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force

• Up to 100 pounds - Occasionally – up to 20%

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”