Job Description

ATTRACTIVE BONUS INCENTIVE PLAN

The Director of Sales & Marketing has direct oversight of planning and managing the overall sales and marketing for a Full Service hotel. The intention is to achieve optimal occupancy growth in existing accounts and generating new business to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including but not limited to direct sales efforts, follow-up and proper sales administration and training. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

QUALIFICATIONS:

At least 2 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
Must have a valid driver’s license.
Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
Must have thorough experience with professional selling skills: opening probing supporting closing
Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
Must be proficient in general computer knowledge especially Microsoft Office products
Must be able to work independently and simultaneously manage multiple tasks
Strong organization and presentation skills
Demonstrated ability to effectively interact and manage people of diverse socioeconomic and ethnic backgrounds while solving complex problems and creating a productive sales team
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
Develop, recommend, implement and manage the division's annual budget.
Proactively conduct outside sales calls, conduct sales tours and entertain clients.
Understand the content reflected in contracts and how to negotiate terms therein.
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
Monitor production of all top accounts and evaluate trends within your market.
Adheres to Ledgestone Hospitality’s established regulations company standards and sales standards.
Comply with attainment of individual goals as well as team goals and budgeted metrics.
Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
With input and guidance from the GM, manage Human Resources in the division in order to attract, retain and motivate employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate as appropriate.
Supervise Catering & Event Management Team to ensure that the Catering Food & Beverage and Meeting Room rental budgets are met or exceeded.
Develop a full working knowledge of the operations and policies of the hotel including Sales, Food and Beverage, Front Office and Reservations.
Maintain strong visibility in local community and industry organizations.
Attend and/or conduct daily/weekly/monthly meetings, trainings and any other functions required by management.
Travel as required.
Act as directed on behalf of the General Manager in his/her absence
Perform any other duties as requested by the General Manager

Job Type: Full-time

Pay: $98,600.00 - $136,900.00 per year

Schedule: